Right Now Heating, Air Conditioning & Plumbing

Mark A 

on BBB

2 years ago

This company charged me $763 to replace a $20 capacitor in my AC unit which took the technician about 10 minutes to install.Furthermore, they misdiagnosed the problem with our furnace/air handler claiming it needed a new capacitor and a new blower motor with an estimated cost of $1300. I had another AC company examine the furnace and determined the circuit board needed replaced. The blower motor was fine. The cost was significantly less ~ $500.The technicians have a convenient notebook with prices listed for different repair... read more

Art C 

on BBB

2 years ago

AC, Furnace and water heater were installed by Right Now Heating and Air on 8/12/2016. Today it is not blowing cold air anymore only the fan is running. 9 days for someone to come take a look. I was advised to replace the air filter (was replaced a month ago) and give it 24 hrs (Kaylin) SMH. I know its hot and they are busy, but expected faster service from the company that installed it. I won't use them going forward nor recommend them to anyone. Try A1 Heating and Air as they were only 2 days out and much nicer on the phon... read more

Robert B 

on BBB

2 years ago

My entire experience with this company has been an utter nightmare. Between lies, incompetence, negligence, and extreme pricing, I cannot express how little I recommend this company.Here are the lies I was told during my conversation with our initial technician (for a plumbing problem):"All employees have official badges and background checks." None of the plumbers that showed up at my home (around 6 different people over the course of a week). Not one had any sort of ID badge. But worse, one day they sent an INTOXICATED MAN... read more

Al J 

on BBB

2 years ago

Frustration is beyond description. New Units were installed in October of 2022. Have had various issues since the installation. Most of the ladies that answer the phone don't communicate properly to the dispatch or the dispatch doesn't communicate properly to the technicians. When they come out (IF they come out) they seldom have the correct tools/supplies or information to properly address the problem. As far as scheduling goes, We have been texted/called last minute on several appointments and told that they are short staf... read more

connie b 

on BBB

2 years ago

My neighbors bought a cooling unit from these folks 3 years ago. My neighbors are senior in their late 80's and early 90's. Eve3ry year since this was installed these folks have been out to repair a non-functioning unit. Some things they have repaired "under warranty" but my neighbors are responsible for labor which has been running them around **** to **** a year. This company is taking advantage of the elderly, instead of just replacing what appears to be shoddy work or bad equipment they continue to come year after year t... read more

Lori T 

on BBB

2 years ago

This Company is nothing but liars. They came to our home and from the very first.time they walked in they fed ** full of lies. The specifically said they do not subcontract any work out of their company and they had Sermons and Elecrtic come out and install something. They also told us that there would be no hidden fees and we have now been sent to collections from Sermon of $257.00 because we have not paid the bill we were told there would not be any charges outside the bill Right Now wrote out.we were also promised a rebat... read more

S. S. 

on BBB

2 years ago

Right Now had an offer at ********** to clean and inspect our HVAC for $58. I know that is a good price. When they came the technician showed me that I needed a part replaced. It was below what he said were the recommended specs. I asked how much and he said $372 so I thought it was the electronic board at the bottom. I said okay please replace it. After he came back in from the truck and went and changed it l asked him what the part was and it was a small $10 capacitor on Amazon. It took him less than 5 minutes to change th... read more

John K 

on BBB

2 years ago

I requested a tune-up service from this company. I was scheduled for 8:00am on a Monday morning. I received a call at 8:35 stating they would not be able to make it due to lack of personnel. Prior to my appointment, two of my neighbors requested the same service. One the service was performed the same day and the other was completed as scheduled. The company rescheduled mine for 5/2 @ 8:00. I received a call at 8:00pm on 5/1. The appointment was cancelled again due to a lot of requests for service due to the high heat. This ... read more

Barbara P 

on BBB

2 years ago

I cannot recommend this company as they dont check the quality of their work, it takes multiple service calls to resolve basic issues, and ultimately leaves the homeowner to check the quality of the work. I dont believe that they even cleaned or checked the duct work that I paid an additional fee for prior to installing the new unit. It took nearly a year of calling and working with service techs to get the AC/Furnace unit working properly, and in the meantime I was paying for high power bills due to Right Now Heating and Co... read more