Right Now Heating, Air Conditioning & Plumbing

Julie K 

on BBB

a year ago

do not do business with this company, they kept my deposit when i cancelled the contract before any work had ever been done, and then the customer ********************** team is trained to screen calls and nobody ever calls back 

Amber M 

on BBB

a year ago

I had a new HVAC system installed in July 2022 from Right Now. This summer, I noticed how hot it was in my house, so I called them to come figure out what was wrong. I was told it was a broken piece in my coil, which was also replaced in July 2022. I paid $260 to have it fixed, and I was told everything else was functioning perfectly. I specifically asked about the coolant level and was told it was fine. The next day, I noticed that my house was still 86 degrees inside. I called again, and they were able to send another tech... read more

gary s 

on BBB

a year ago

I was not happy with the service tech. who came out to my house. when I called and asked for a copy of the work performed so i could review what was done are not done, I was told no problem, after many attempts too speak with a manager about it. I still get the same answer, ****** will get back to you shortly. now it as been a week. 

Do F 

on BBB

a year ago

If I could give 0 stars I would. Got a new system 08/2021. For the last 2 1/2 yrs we thought the new system was good until we noticed an issue and went under to see and my home is currently damaged where the furnace is at. Customer ********************** is non-existent. The tech that was sent wanted to place blame on us and the care we have towards the system. Anytime we repeated back it was a "Language Barrier" or taking his wording and turning it around. **** stating the thing we did or didn't do voided this warranty and ... read more

Andrew S 

on BBB

a year ago

On April 14, 2024 we had a new Furnace and Air Conditioning unit installed by Right Now Heating and Air. On Saturday June 22, 2024 we hit 100 Degrees for the first time and my Air Conditioning unit would turn on and shut off several times. I shut the unit off resulting in the home warming into the upper 80's and called, (their web site says 24 hours a day 7 days a week) it would ring once then hang up, I tried this several times in the 5:00PM hour. I waited and finally got ahold of someone in the 7:00pm hour. The lady that I... read more

Derrek M 

on BBB

a year ago

I recently had a technician come out to "diagnose" our a/c unit not working. We were charged an $89 service fee to come out. We were told the problem was a dead fuse in the box, so okay no problem right! Apparently to replace the fuse with the "service charge" was $266.00. Just an fyi the fuse costs $27 at **********. I will not ever call these crooks again or ever do business with them. Most companies dont charge to diagnose the problem. I definitely was taken advantage of and you will be too. 

Jennifer W 

on BBB

a year ago

I bought a brand-new HVAC system last July; it has already broken down. When you call it's "no one is available to talk with you, will leave a message" And no one calls you back. I believe they are selling used equipment as new. My "new" thermostat wasn't working. I was told to push the buttons harder. When I made a tech come out, he pulled it off the wall and said, "this isn't new it was previously installed". I paid what was a lot of money for me to get the peace of mind from having a new system I wouldn't have to worry ab... read more

Shelley B 

on BBB

a year ago

We have had nothing but problems. From the time they put new system in. Right out of gate there were problems with system. They don't back their work. When you schedule to have them come out it takes weeks to get them here. They are constantly rescheduling. Not just small rescheduling. Had appt today. They of course had to reschedule a week and a half out. Not enough space here to tell it all. Never never use this company. 

Connie H 

on BBB

a year ago

Please folks take it from me never use this company they are total scammers. They came out and did an airconditioner check and told me my water heater was leaking and the coils in my air conditioner were worn out. Tried to scam me out of over ******* dollars. I had a second opinion and they told me there was nothing wrong with my system. It has been working fine. *****************************