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RiteRug Flooring & Carpet - Dublin

4.4

About this business

Location details

6685 Sawmill Rd, Dublin, OH, 43017, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.4452 reviews
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ERIC AND MARIE B.'s profile image
ERIC AND MARIE B. 
7 years ago

Love the carpet. Good installation 

James V.'s profile image
James V. 
8 years ago

I had Rite Rug install a hickory hardwood floor in my rental condo and the floor looks great and Martin and his team of workers were very efficient, on time, and did excellent work. I love the floor and would recommend Rite Rug to my friends. Thanks! 

Steven F.'s profile image
Steven F. 
8 years ago

Price was good and installation went as planned. 

Beth C.'s profile image
Beth C. 
8 years ago

I had excellent service with right rug on sawmill Road. Bruce was able to come out quickly and take measurements and the carpet was in an install with in a couple of weeks. The men who installed the carpeting were fast and very polite and they did an outstanding job!The overall experience was easy and very efficient!! Thank you Rite Rug👍🏻 

Tara L.'s profile image
Tara L. 
a year ago

The installation guys were RUDE and showed up with NO shoe covers or tarps!!! When we asked why, they threatened to leave. We ended up having to use our OWN sheets and towels to protect our clean carpet from their dirty work boots!! On top of that, there was a lot of extra carpet I told them to take when finished. They left the massive roll of extra carpet on my living room floor and my husband had to haul it back to the store HIMSELF!! The carpet itself looks good, but customer service goes a loooong way. I will never use R... read more

Business response:

Our goal is to get better every day and your feedback helps us do this. We are truly sorry that our efforts missed the mark with you, Tara Leonard. Please allow us to try to make it right by contacting Customer Service at 1-888-250-9983. Thank you, RiteRug Flooring & Carpet - Dublin customercare@riterug.com 

Betts R.'s profile image
Betts R. 
a year ago

Terrible experience! Delay in setting up installation and then have not finished the job and keep having to call to get it completed. Terrible customer service. Spent $13000 with this company.Would think would be more helpful. 

Business response:

Our goal is to get better every day and your feedback helps us do this. We are truly sorry that our efforts missed the mark with you, Betts Reed. Please allow us to try to make it right by contacting Customer Service at 1-888-250-9983. Thank you, RiteRug Flooring & Carpet - Dublin customercare@riterug.com 

Randall   Carol H.'s profile image
Randall Carol H. 
a year ago

Rite Rug ordered and installed the incorrect carpet. Customer service has been terrible to work with. Will never do business here again. 

Business response:

Our goal is to get better every day and your feedback helps us do this. We are truly sorry that our efforts missed the mark with you, Randall Carol Homan. Please allow us to try to make it right by contacting Customer Service at 1-888-250-9983. Thank you, RiteRug Flooring & Carpet - Dublin customercare@riterug.com 

Gary H.'s profile image
Gary H. 
a year ago

Crew that did vinyl flooring did a good job. The quoted price was based on square footage, and the 10% leftover planks included 10% extra cost for labor. Carpet install crew was not careful at all. Damaged some stair railing (and didn’t say anything about it) and they were really rough on the door frames. They pulled the old carpet up from the stairs and left the staples in the steps. When they ran out of carpet I asked that they at least remove the staples from the steps. The carpet installer said it wasn’t his job and left... read more

Business response:

Our goal is to get better every day and your feedback helps us do this. We are truly sorry that our efforts missed the mark with you, Gary Hahn. Please allow us to try to make it right by contacting Customer Service at 1-888-250-9983. Thank you, RiteRug Flooring & Carpet - Dublin customercare@riterug.com 

Juan H.'s profile image
Juan H. 
a year ago

Great experience as a first time customer. 

Frequently asked questions about RiteRug Flooring & Carpet - Dublin

How is RiteRug Flooring & Carpet - Dublin rated?

RiteRug Flooring & Carpet - Dublin has a 4.4 star rating with 452 reviews. 

When is RiteRug Flooring & Carpet - Dublin open?

RiteRug Flooring & Carpet - Dublin is closed now. It will open tomorrow at 10:00 a.m.