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RiteRug Flooring & Carpet - Lancaster

4.5

About this business

Location details

1613 Victor Road NW, Lancaster, OH, 43130, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.5245 reviews
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Andy R.'s profile image
Andy R. 
2 weeks ago

Seamless experience! Start to finish, will use again… 

Business response:

Andy Raver, your positive words mean a lot to us—thanks for letting us help with your flooring needs. Thanks again, RiteRug Flooring & Carpet - Lancaster  

Babette & Ralph W.'s profile image
Babette & Ralph W. 
3 weeks ago

We recently purchased 1740 square feet of 50oz. Cenci RiteRug carpet and Major2 padding. Our sales representative Amy, at Lancaster Ohio location was very knowledgeable, great to work with and very easy to communicate with when needed. Scheduling and installation was prompt and great. Our 3 man installation crew were very respectful, hard working and did a fantastic job. Very satisfied with carpet, padding and our discussion to purchase from RiteRug again, we have been satisfied customers every time we purchase from RiteRug.... read more

Business response:

Babette & Ralph Ward, knowing you had a great experience makes our day! Thank you for your trust. Thanks again, RiteRug Flooring & Carpet - Lancaster  

Jane P.'s profile image
Jane P. 
a month ago

Amy was great. Order took a little longer than I anticipated. Flooring was very nice. Had difficulty communicating with installers due to language barrier but they did a wonderful job. Overall satisfied with the experience. 

Business response:

Thank you, Jane Patton! We’re happy your flooring experience was such a positive one. Thanks again, RiteRug Flooring & Carpet - Lancaster  

Lisa C.'s profile image
Lisa C. 
a month ago

The installers was great and my flooring looks great. Very happy with the job and will definitely use Rite Rug again. 

Business response:

We love hearing this, Lisa Cheslock! We truly appreciate your business and kind feedback. Thanks again, RiteRug Flooring & Carpet - Lancaster  

Laura B.'s profile image
Laura B. 
2 months ago

The guys were very nice and were very efficient and did a great job! 

Business response:

Laura Billingham, we’re thrilled we could be part of your flooring journey—thanks for the review! Thanks again, RiteRug Flooring & Carpet - Lancaster  

Kathy W.'s profile image
Kathy W. 
2 months ago

Kim Henderson was very helpful. I was having trouble getting my tv moved and she helped me with that. Very helpful in the store while picking out carpet The installers did a great job installing and cleaning up after 

Business response:

We are thrilled that you had a great experience, Kathy White! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Lancaster customercare@riterug.com 1-888-250-9983  

Marjorie G.'s profile image
Marjorie G. 
2 months ago

Kim is an outstanding manager and sales rep. She is one of the most professional vendors I’ve worked with in years. The installers were equally thorough and professional. I have purchased all of the carpeting in my home from Rite Rug, and recommended them to friends and family. 

Business response:

We are thrilled that you had a great experience, Marjorie Gilbert! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Lancaster customercare@riterug.com 1-888-250-9983  

Paige S.'s profile image
Paige S. 
3 months ago

Easy order and install Installers were in and out with no issues. Carpet is beautiful 

Business response:

We are thrilled that you had a great experience, Paige Smith! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Lancaster customercare@riterug.com 1-888-250-9983  

Teri V.'s profile image
Teri V. 
3 months ago

The team worked well together and were punctual, conscientious and polite. They did a great job. 

Business response:

We are thrilled that you had a great experience, Teri Vines! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Lancaster customercare@riterug.com 1-888-250-9983  

Frequently asked questions about RiteRug Flooring & Carpet - Lancaster

How is RiteRug Flooring & Carpet - Lancaster rated?

RiteRug Flooring & Carpet - Lancaster has a 4.5 star rating with 245 reviews. 

When is RiteRug Flooring & Carpet - Lancaster open?

RiteRug Flooring & Carpet - Lancaster is open now. It will close at 6:00 p.m.