RiteRug Flooring & Carpet - Lewis Center

John W. 

on Birdeye

10 months ago

Well I ordered a 12x16 carpet and same size pad. I was told by my salesman that the pad would be 6x32 and I would just need to cut it in half. When I picked up the rug and pad the same salesman gave me a small very dirty scrap of pad with my order “just in case”. When I unrolled the pad it was 6x31. Not great. I don’t want to use a small scrap when this was supposed to be a rug and I don’t want scrap pieces of padding that can move around. I spent a lot of money on this rug and expected it to be right but now I’m left to cut... read more

Jeanne F. 

on Birdeye

11 months ago

Great sales experience. Challenges in applying for 12 months same as cash. They never returned our calls and two weeks later got a credit card in the mail. You may want to consider changing vendors. Carpet installers were on time and kind. Only one spoke partial English. We found small amount of carpet pieces and padding in our furnace registers after they left. I had to ask them to fix various seams and recut register openings as covers no longer fit. They were responsive but I would have preferred to not have had to point... read more

Chris G. 

on Birdeye

a year ago

Sales was terrific. Installation was terrific. All of the product and installation was as expected and very professional however, I found it a little unnerving that I had to pay for the materials and installation all upfront and the check was cashed a week before the installation. I am a sole proprietor, and I would not recommend you to my future clients unless unless you ratified your policy of payment to a 50% deposit initially balance due up upon completion 

Naomi F. 

on Birdeye

6 years ago

Not impressed. The two old men running it were very arrogant and kept asking me when my husband could come in, I could tell he didn't even want to talk to me..although I was a serious buyer. We didnt like the way they were acting and did not return back,