RiteRug Flooring & Carpet - Lewis Center

Dennis F. 

on Birdeye

8 years ago

Excellent experience from first visiting the store. Very knowledgeable and no pressure. Product and installation was great and we were refunded for materials that were not needed. 

Jon W. 

on Birdeye

8 years ago

I was referred by a friend to RiteRug and they didn't disappoint. The salesperson in the was helpful explaining the different types of carpeting, but not pushy. The carpet I ordered arrived in less than a week. The installers called me to provide me an ETA and once they arrived went straight to work. They were finished in 2hrs and even took the old pad and carpeting with them. I would definitely recommend RiteRug to a friend. 

Don M. 

on Birdeye

8 years ago

Gene at the Lewis Center, Ohio Store was Very helful. We needed Carpet installed in about a week. And he made it happen. Installers were very good and polite. Good Job guys. Thanks again Don & Sally. 

Sheila T. 

on Birdeye

8 years ago

I love my carpet the employees did a wonderful job very professional very good quality in a timely matter wonderful job I would recommend you to everyone. 

Kay G. 

on Birdeye

5 months ago

Installers were amazing but you sent heavily souls carpet to my home which is unacceptable, dirty on backing and the edges. I had more faith in you than that. I need a rebate, I sent pictures to my sales man. Kay Guenther 

Kay G. 

on Birdeye

5 months ago

Rite rug did a poor job of sending me dirty carpet on the backing and around all the edging, not something I have every experience 

Amelia L. 

on Birdeye

5 months ago

Would probably go elsewhere in the future. Long delay between ordering carpet and delivery/installation. Installers seemed very inexperienced and install wasn't done very well. There was no followup or checkin after installation. Not very customer friendly experience. 

Braydon & Izzy R. 

on Birdeye

7 months ago

The work that we have already paid to have done is still unfinished 19 days after our original install date. A second installer was sent out 15 days after our original install date who failed to finish the job. We have gone back and forth with Kelly at "customer care" who has provided no solution. We have always had to initiate contact with "customer care" after being told "we'll call you" or "we'll reach back out to you" only for nearly a week to go by with nothing. We want the work we paid for to be finished or a refund fo... read more

Rc E. 

on Birdeye

9 months ago

Give a smaller window of time , Keeping a customer tied up for 8 hours I feel is unnecessary. You want to confirm the day before scheduled installation, You given a callback number, trying to narrow the 8 hours window. Trying to get last stop of the day. Agent said she would make a call and get back to me. (NO CALL BACK) So I called on the day of installation around 11:00 am asking when I would see installer, The female agent told me that window would be from 11:00-4:00pm. Was supposed to have 30 minutes to 1 hour call be... read more