River City Hyundai

Jon & Miranda R. 

on Birdeye

7 years ago

They said itd be 30-40 min, ended up being more like an hour. They asked if i wanted my car washed when i initially came in, i said sure- then they didnt bother to actually wash it. So why ask me then? Just to make the experience worse i guess. I was thinking about going back to say something, but i didnt want to wait another hour. I had come in to switch out winter tires- and the way they loaded them in the back afterwards was a special kind of stupid. I mean it should be pretty straight forward to lay them down but y... read more

Dash R. 

on Birdeye

7 years ago

Not happy at all 

Firoz Aiyub Alabux P. 

on Birdeye

7 years ago

Hi I bought a brand new car I'm here some sound they will not fix it feel like I'm by used car 

Sty A. 

on Birdeye

7 years ago

Not sure what to really say. Started off fine as I brought my vehicle in the morning to get serviced. Told service picking it up next morning when it opens. Asked them to appraise the vehicle since you have it for the day and I am looking at an upgrade. Come in next morning, service can't find my keys and wasted half hour to almost hour of my morning at a time were I am extremely busy working 15 hours a day (tax time as I am accountant) and to make things better not even sure my vehicle was appraised. Very disappointed ... read more

andrea m. 

on Birdeye

7 years ago

I have never been to this car dealership. I received an invoice for a day I was never there and for a vehicle I do not own. I have attempted several times to get some information about this error and never get a reply or any answers. I dont know if some has falsely used my information or if this is an innocent error, but I would appreciate some information amd to ensure this gets corrected. 

Darlene D. 

on Birdeye

7 years ago

The car is a piece of junk....We have it 4 days and the on board computer goes the dealership has my new car for a week.The consul between the two front seat rattles and squeaks(was to be fix was not) The windshield has some kind of coating on it that is flaking off has little dots all over it.There was a large scratch in the back of the car that someone had had run into the car on the lot.Fix but not very well. That is what I have found so far having my new car back for 1 day. I understand that the dealer did not build m... read more

Darin H. 

on Birdeye

7 years ago

I came in to the dealership with the intention of buying a new vehicle that day. I knew exactly what I wanted and you had the car in stock. The salesman gave me the price and I asked if he could do any better but he stuck to his guns and I walked. I bought the exact same car from another dealer two days later. Your salesman lost a $40,000 sale over a few hundred dollars. He did offer to match after I already got a better deal somewhere else, but the better deal should have come from him. I will not be recommending River City... read more

Bonnavie M. 

on Birdeye

7 years ago

my last service I'm disappointed cuz I feel they didn't change my oil cuz after a day service I check my hood check my oil I noticed my oil is so dark supposedly honey color or fresh oil but is not. 

Melissa A. 

on Birdeye

7 years ago

I brought my SUV in for an oil change and car wash as well to look at a problem I had been having. I dropped my car just after 10am. I was told it would take 1-2 hours max. I called around 1:30pm to see what was happening but was told the workers were in a meeting and I would get a call back. At 2:45pm, I still hadn’t heard so I called and was told my vehicle would be ready. When I arrived around 3:30pm, my car had not been cleaned even after having it there for more than 5 hours. The service worker was very apologetic and s... read more