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Riverbank Animal Hospital

4.5

About this business

Location details

1559 Hwy 258 South, Kinston, NC, 28504, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:30 p.m.
Tue7:00 a.m. to 5:30 p.m.
Wed7:00 a.m. to 5:30 p.m.
Thu7:00 a.m. to 5:30 p.m.
Fri7:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.51,225 reviews
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Ronald M.'s profile image
Ronald M. 
rating
8 years ago

I have been using this business for 12 years. I have always been happy with the service I receive here. We have a senior citizen cat that is not always easy to deal with. They have always treated her with the utmost care. I have never experienced any problems whatsoever. I highly recommend this business. 

JC G.'s profile image
JC G. 
rating
8 years ago

Friendly staff. I board my dogs here because in case something happens they can be checked by the vet. They have the best groomer in town, too. 

Lisa H.'s profile image
Lisa H. 
rating
9 years ago

BEST OF THE BEST! Highly recommend and one of the few veterinarians around who crops ears..... several vets available to cover all maladies. We've been going to them for many years before they moved to their larger facility. Their boarding area is like sending your pet on a vacation. 

Michael H.'s profile image
Michael H. 
rating
9 years ago

We were in town for a foodie adventure, however our hotel did not accept pets. I travel with two Corgis, both show dogs, of whom I am very protective. So the daring duo got to spend a night at the Riverbank "spa." This was the first time in their two years they had been boarded. What a great experience. The dogs came out clean, happy and enthusiastic. I would recommend the Riverbank to everyone! 

Bob B.'s profile image
Bob B. 
rating
9 years ago

I brought one of my two cats here for a second opinion. I had had her twice to a vet for checkups as she was a recent rescue who had some symptons that we were concerned with. At both visits she was given an antibiotic injection as well as pain medicine. Never was it suggested that any tests be done, they just treated the symptons, though I had asked about a blood test to find out what was ailing her. The vet that I saw here, listened patiently while I described my concerns especially with the multiple issues that my cat... read more

C H.'s profile image
C H. 
rating
9 years ago

I recently had to have my cat put to sleep and this was the most kind and caring vet's office I have ever been to. The vet tech and the vet were both compassionate and were concerned with both my family and my cat. It showed that they knew that she was a part of her family and her passing would be difficult. As far as the office itself, it was clean, everyone was nice and helpful and I was very impressed with the facility. 

Nikole S.'s profile image
Nikole S. 
rating
12 years ago

The vets at Riverbank have always been the ones to care for my animals, even when I have lived hours from Kinston...it's been worth the drive for the care and attention that they have given to my animals. Their costs have always remained low in comparison to the treatment that my furry family members have received! Thank you Dr. Randall & Dr. Garren!! 

Jay W.'s profile image
Jay W. 
rating
6 months ago

I'm going to say this with all honesty. I had 10 dogs I have 9 now. i sent my precious baby in for a check up and she came home in a box LITERALLY! my heart is broken and this is not fake! I dont know what happened I wasn't there but my baby went in breathing and left out not breathing. Those are facts! They have something against bullies and pit bulls. They were rude and inconsiderate when I spoke with them. I'm done with them. AT YOUR OWN RISK! Send a prayer for my baby Amore please 

Brenda B.'s profile image
Brenda B. 
rating
9 months ago

The worst vet I've ever been too! Beware you'll spend money and get no results. If I could give them a ZERO star, I would 

Business response:

Hello, Brenda, Thank you for your feedback. We're sorry to hear that you had a disappointing experience at our hospital. We strive to provide compassionate and patient-focused care to all of our clients and their pets, and we take your concerns seriously. We would appreciate the opportunity to speak with you directly to better understand your concerns and address any issues you had. Please don't hesitate to reach out to us at (252) 523-2122 or riverbank@riverbankpet.com. Thank you again for your feedback, and we hope to hear... read more

Frequently asked questions about Riverbank Animal Hospital

How is Riverbank Animal Hospital rated?

Riverbank Animal Hospital has a 4.5 star rating with 1,225 reviews. 

When is Riverbank Animal Hospital open?

Riverbank Animal Hospital is open now. It will close at 5:30 p.m.