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Riverbank Animal Hospital

4.6

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Location details

1559 Hwy 258 South, Kinston, NC, 28504, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.61,555 reviews
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Eastern Karolina H.'s profile image
Eastern Karolina H. 
rating
3 years ago

Riverbank Animal Hospital is NØT the place to take YOUR PETS specially if they are Real Sick!! Just Because The place Look good on the outside doesn't mean the Veterans are good veterans on the inside!! They sent me and my Pets home with medicine on top of that They didn't take them to get they Weight check they had on they paperwork for one Weight (0) the other pets they had)2.06) for her that a new born size weight!! She 7 months old And sent her home with 4 different med!! Where They Price was ridiculous ($300) was my to... read more

Maxine M.'s profile image
Maxine M. 
rating
3 years ago

Doctors are great. But this place needs serious help. They are high undermanned and never seem to be able to help you. You call they never answer, maybe 25 min later only to be places on hold. 

India C.'s profile image
India C. 
rating
3 years ago

they don't answer their phones it's very annoying especially when you have just been there and you want to ask questions about the meds i just bought i have two cats and i think they put the wrong name on the bottle i had to google what the med was for and it seems to me they got the wrong name on it but these are our 4 legged children and to be so concerned and they not answering their phones not even a voice box to leave a message is very unprofessional i'm so darn upset right now and of course they are going to be closi... read more

Jennifer H.'s profile image
Jennifer H. 
rating
3 years ago

The wait time at this vet is nuts! They don't allow appointments. The receptionist are always mad, as if they are pissed to be at work. Once you get to a room, your going to wait a few more hours. 

Chuck J.'s profile image
Chuck J. 
rating
3 years ago

My husband and I took our little Doxie in yesterday for a consultation (second opinion) only to be told that there was only one vet on board that day. We waited until the waiting room cleared out which was about 2 and 1/2 hours and was then led to an office where we waited another 45 minutes. This is unacceptable. We left the building as we should have been advised of the wait long before they let us sit there for so long. We will not be back. This is the same procedure at this facility even for surgery patients. 

Tim S.'s profile image
Tim S. 
rating
3 years ago

Dog had a couple bad teeth. So carried her in for cleaning and extraction... Got a call by vet tech saying they may have to pull all her teeth because 2 of them fell out while cleaning them..... Doctor didn't complete the job because she jerked during sedation.... Got bill ... Charged for 2 extractions that fell out during cleaning.... Beware of bogus charges and incomplete services 

Chavis B.'s profile image
Chavis B. 
rating
10 years ago

was going to write a great review for this business...until today. Starting off we got our doberman (Langston) ears cropped its the only vet close to jacksonville that does it , they did awesome work got us in and out no problem. I understood that i would have to come back and forth pretty much every other day to make sure langston was taken care of....after the second visit i noticed the wait time was getting longer and longer to be seen (an hour) today he was supposed to get his stitches out, i arrived at 9:00am was put i... read more

Frequently asked questions about Riverbank Animal Hospital

How is Riverbank Animal Hospital rated?

Riverbank Animal Hospital has a 4.6 star rating with 1,555 reviews. 

When is Riverbank Animal Hospital open?

Riverbank Animal Hospital is open now. It will close at 7:00 p.m.