Riverwoods Behavioral Health

Estella M. 

on Yelp

4 years ago

This place has got to be the worst. No one rarely answers the phone and if they do they all seem to have a problem knowing what unit to connect you to and if by chance they finally connect you to the correct unit no one answers that phone. What I really would like to know is you give them the code they still don't know. This place needs some serious revamping. Total disgrace. 

Kimberly C. 

on Yelp

4 years ago

I was at Riverwoods 6 months ago. I inherited depression from my grandmother. I was not able to get over my mom passing away. I was in therapy for people with depression. Ms. Glenda was my therapist. One day I was crying talking about my mom about how much I couldn't remember. Ms. Glenda stopped me, said her mother passed away so much years ago and her life had never been the same. The said "next". The next thing I knew Ms. Glenda told me because my depression was inherited there was nothing else that could be done fo... read more

Greg S. 

on Yelp

5 years ago

While the demeanor of the staff is acceptable in general, and the physical facilities seem professional, the internal communication system here is quite unacceptable. Our family member just spent 9 days here. 4 different therapists - None of which knew what the other therapists had recommended, or promised. There is no viable internal communication at this facility. This is unhealthy, especially in dealing with a patient with a desperate and urgent need. 

Jay X. 

on Yelp

5 years ago

Run and never return if I could write this place a -50 that's what it would be because this place is an absolute nightmare. They falsely make reports about your medical condition that are not true just to extend your stay and keep you there longer and whenever you voice your opinion or concerns then they reprimand you. I am being held here against my will and have been over the legal stay I am currently in a voluntary status and they still not discharging me they keep injecting me with drugs just to try to keep me here long... read more

Kim M. 

on Yelp

5 years ago

Do NOT go there!! I was there for mental health reasons and never once had a counseling session in the seven days they kept me. I saw the psychiatrist for 5 seconds, just long enough for him to ask if I was hearing voices or seeing things. My husband was about to call the cops because every time he called, they wouldn't put him through to me or just hung up on him. If you don't have insurance they kick you out after your 72 hour hold but if you have insurance, they will keep you as long as possible. Even if you go in volunta... read more

Michael P. 

on Yelp

5 years ago

This is an absolute joke of a "behavioral health system." I am a mental health clinician myself, and had the occasion to bring a family member in for "assessment" because of a series of recent psychiatric issues and poor decisions. (Unfortunately Riverwoods is the only behavioral health facility that is a participating provider with our health insurance plan.) Trash can outside waiting area was piled to overflowing, trash on the ground. Waiting room is in disarray, various papers and wrappers strewn on the chairs. No so... read more

Brenda P. 

on Yelp

5 years ago

I only rated 1 star because it wouldn't let me rated none. This place caused me so much pain mentally and physically. The nurses couldn't handle me physically so they called a man from the other side to get me. Him and a nurse would tackle me. They put me in an empty room with a plastic mat and a small window. They locked me in there. I would just curl up and go to sleep. The black nurse who seemed to be in charge would hold the phone handset out and tell me my son was on the phone and the others would hold me back and I rem... read more

Margaret K. 

on Yelp

6 years ago

You will find numerous reviews of this facility online. Please pay attention to all the negative reviews they are extremely accurate. Recently had a family member there. They were supposed to do an evaluation within 48 hours. This did not happen until the 6th day as this family member was being released along with many others who they found out did not have insurance. And the best part of it was that they tried to get this family member to backdate the evaluation form and I guess other documents to show that it was done earl... read more

Gary K. 

on Yelp

6 years ago

Riverwoods in Riverdale, GA is a place that I would NEVER recommend sending a loved one to. The patient treatment (which I've seen with my own eyes as a visitor) was terrible. They are a facility that seems to care very much about getting paid, and appears to be running all sorts of scams to keep your loved one there as long as possible to collect as much money as possible, but they do almost NOTHING to actually help your loved one get better. No counseling, no therapy, no access to doctors (in our case there were only 2 ... read more