Riverwoods Behavioral Health

Michele H. 

on Yelp

6 years ago

PLEASE do not go to this place or allow anyone you love to go. They are abusive! I suffer with migraines and herniated disks in my back, which were noted in my chart by the doctor giving me permission to stay in bed as needed. One morning, I was very sick and a TECH burst in the room and yelled at me demanding that I get out of bed. I told her I was very sick. She said that if I didn't get out right then she was going to move me to the unit "where they pee on themselves"! I didn't have a choice. I had to rest my head all d... read more

Heather W. 

on Yelp

6 years ago

Someone I love is being held their against their will. She isn't a danger to herself or others, just has losts of good insurance. Insurance has been instructed to not pay them. She is a victim of funneling. Her psychiatrist funneled her to the ER who funneled her to a "behavioral health center." The whole time they were transporting her they were trying to get her to agree to use her insurance, after she rescinded her HIPAA agreement. They violated it instead. They are not going to let her out until she signs a payment agree... read more

Tonya W. 

on Yelp

6 years ago

My mother died in 2015 and Riverwoods has yet to acknowledge her fall at their facility or her death. Riverwoods has yet to send a copy of incident report that I requested in 2015. Iam still wondering why this facility has not been closed for being inadequate. Does not benefit is patients or patient's family. The staff is rude and almost every staff member has an thick accent with an attitude. They do not like family members that are outspoken or question their authority and come to visit their family members. The staf... read more

Tenille D. 

on Yelp

6 years ago

This place is more about money than providing help for those sent here. If you truly want help, find your own doctor or go somewhere else. THIS.PLACE.IS.NOT.IT and to find out that patients are treated better at their other facilities is absolutely disgusting. This place should be shut down. 

Berenice T. 

on Yelp

7 years ago

I was manipulated and lied to. They told me I was going to a Spa. Once in there, Dr. Evans said "you're in here now, you have to jump my hoops to get out." I have no priors, he made me stay in there for six days. Never once did he look at me while there, and if you ask too many questions they tell your family your seeing things and you're not ready to go go home. Meanwhile, you never see a doctor, you're given drugs you don't even take. The food is days old and the cafeteria is full of flies. The people conducting "gr... read more

Sara P. 

on Yelp

7 years ago

Absolutely the worst decision I ever made was to reach out to this center for help. They completely manipulated me into an in-house stay by using leading questions and prompting me for answers that I was very uncomfortable answering, instead of outpatient services and I was forced to stay for two days. By the time I realized what was happening, the doors were locked behind me and I was told that I could not leave until a doctor came in to see me (even though I had driven myself to the facility and came in on a voluntary bas... read more

Mystic M. 

on Yelp

7 years ago

my mother in law went in for an assement she was there for a week. She was walking and doing things for herself, and also eating but since she has left from there and has come home she can't do anything at all..not even walk. I don't know what happened while she was there..but I don't like the results 

C J T. 

on Yelp

7 years ago

I was recommended this place based on proximity and flexibility. The recommendation came from a different doctor's office. Long wait to be seen for an assessment. After an hour and a half of waiting in the cold lobby, I left without being seen for the assessment. The facility called 20 minutes after I left and seemed as if they were concerned but I think it was more about the doctor's office calling them than them being concerned about me. Thankfully I'm alright. Staff was calm and attentive. 

Marie S. 

on Yelp

7 years ago

I was just discharged from riverwoods. The staff are unprofessional, use foul language, and have no obvious training or know how to treat mentally ill people. There is supposed to be a schedule for group therapy on the unit I was in, no such schedule was followed. During the four days I was there, I had two group sessions with a therapist. The patients on the adult and transitional units are just gathered around, sit and watch tv, or talk amongst themselves. In the morning, your room is locked at 8 am. You can't go into yo... read more