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Roll Up
About this business
Location details
98036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The windows are very nice. However, we were not given a clear choice about the percentage of window that could open versus the percent that could not. The floor coverings they used were kind of dirty and the workers did not pay attention to keeping the floor covered as they walked around inside. Also they collected money at least 30 minutes before they finished the job and asked me to check things off before they were all done. I have ordered more windows, however, and I hope they learn from their mistakes. I made a poin... read more
We started a window install project with them in October and are still waiting for the final window to be installed 4 months later, I kid you not! The lack of communication is quite impressive. No one ever seems to return my calls or keep us updated as to where the window is. I feel bad for our sales guy because he was nothing short of helpful. He is a stand up guy and I truly feel bad that his company doesn’t even come close to his customer service standards.
Don't bother. 2 visits and we had to call someone else to fix the HVAC problem Shelby in the office was so polite - so she earned them 1-star. Thanks Shelby.
Note: They did finally resolve the problem after a couple years. New manager came in and made a quick correction on this long oversight. Glad to see the new managers stepping up and providing great service. Horrible customer service. I purchased a natural gas generator from them, which they installed and maintained for a couple of years. A couple of years in, they came out to do the regular maintenance and did something to the unit that caused it to not idle properly. They came out several times over several months to try a... read more
Frequently asked questions about Roll Up
How is Roll Up rated?
Roll Up has a 4.6 star rating with 1,287 reviews.
When is Roll Up open?
Roll Up is closed now. It will open at 9:00 a.m.