This profile has been claimed by the business owner or representative.
4425 S Mountain Rd, Unit 101, Mesa, AZ, 85212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Just ordered for the first time and basically spent $50 to have a calzone delivered. We also ordered a large cheese pizza that wasn't cooked enough and the dough was raw. Called to see if anything could be done and they told us the pizza is on a timer so....offered no solution. Told us if they cooked it longer the cheese would have burned. Definitely not an issue as even the cheese is barely cooked. First and last time ordering from here.
Business response:
Hi Lisa- Sorry for the late response here. This does not sound like the kind of service we strive to provide and I'm sorry you had a frustrating experience with us. I am hopeful you will give us another chance to serve you and show you how great we can be.
We've ordered from this location a few times and the wait times are ridiculous. They tell you 35 minutes in the phone, I show up at 35 minutes and stand and wait at least another 10-15 or more minutes every time! I'll seriously rethink ordering from here again until they can get it figured out. There are multiple people waiting in a store with no seating etc. Give people a better estimate on time!!
Business response:
Hi Denise- Sorry for the late response here, I am playing catch up on the profile. We appreciate your feedback and take all comments to heart. We've made some changes and I am hopeful you will give us another opportunity to earn your stars soon.
We've ordered from this location a few times and the wait times are ridiculous. They tell you 35 minutes in the phone, I show up at 35 minutes and stand and wait at least another 10-15 or more minutes every time! I'll seriously rethink ordering from here again until they can get it figured out. There are multiple people waiting in a store with no seating etc. Give people a better estimate on time!!
Business response:
Hi Denise- Sorry for the late response here, I am playing catch up on the profile. We appreciate your feedback and take all comments to heart. We've made some changes and I am hopeful you will give us another opportunity to earn your stars soon.
Went down at 130p to take advantage for their slice of pizza and soda for $5 special that is from 11-3, they only had one slice available and said they're not making any more pizza to serve by the slice. What's the point of having the special if you're not going to offer it the entire time? What a waste of time
Business response:
Hi Erin- Sorry for the late response here, I am just now catching up on our profile! We appreciate your feedback and I'm sorry this happened- we surely will have slices until the cut off time going forward. I hope that you will give us another shot soon.
Went down at 130p to take advantage for their slice of pizza and soda for $5 special that is from 11-3, they only had one slice available and said they're not making any more pizza to serve by the slice. What's the point of having the special if you're not going to offer it the entire time? What a waste of time
Business response:
Hi Erin- Sorry for the late response here, I am just now catching up on our profile! We appreciate your feedback and I'm sorry this happened- we surely will have slices until the cut off time going forward. I hope that you will give us another shot soon.
We just went to the one in east valley off of mountain view road We ordered a thin crust pizza with mushrooms onion peppers and sausage. The crust was good could not find the meat and not enough cheese . That 16 inch pizza cost us 27 dollars what a rip off.
We just went to the one in east valley off of mountain view road We ordered a thin crust pizza with mushrooms onion peppers and sausage. The crust was good could not find the meat and not enough cheese . That 16 inch pizza cost us 27 dollars what a rip off.
I keep hearing bad things about this location and tonight's service confirmed their reputation. My neighbor had a bad experience the other day (asked for extra sauce, they barely put any on there, except for some around the edge, he had some other issues but they told him since he already took it home and ate some of it there wasn't much they could do. How are you supposed to know that it wasn't made how you order unless you eat some of it? They then offered him a 10% discount for his trouble, the same discount he already ha... read more
I keep hearing bad things about this location and tonight's service confirmed their reputation. My neighbor had a bad experience the other day (asked for extra sauce, they barely put any on there, except for some around the edge, he had some other issues but they told him since he already took it home and ate some of it there wasn't much they could do. How are you supposed to know that it wasn't made how you order unless you eat some of it? They then offered him a 10% discount for his trouble, the same discount he already ha... read more
Rosati's Pizza has a 4.1 star rating with 982 reviews.
Rosati's Pizza is closed now. It will open tomorrow at 11:00 a.m.