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Rosati's Pizza
- Pizza
- Oak Park, IL
About this business
Location details
1013 Madison Street, Oak Park, IL, 60302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:30 p.m. | |
| Sat | 11:00 a.m. to 10:30 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
One would expect the manager to refund or replace an incorrect pizza delivery, but one would be wrong.. never coming here again!
I wish I could give zero stars. Like other reviews, our pizza was damaged en route. I immediately got in touch with the delivery driver and sent a picture and he was seriously so sweet and tried to be very helpful. I called the store and explained the situation to whomever answered and they said a manager would call me back shortly- so while I waited for the call, we started to eat the decent side of the pizza. A manager eventually got back to me and offered a store credit, but in order to do so they needed my order back. W... read more
Do not order from this store EVER!!!! Our driver for today's order went to the wrong house. He called, insisted that we provided the wrong address. I verified that we did not and he said he would attempt delivery again. We waited. We called the driver several times. No answer. We called the store several times and was told that a manager would call us back shortly. On the last call, an hour after our scheduled delivery time, we were finally able to speak to the manger who kept insisting that we were not at the address ... read more
When I first got acquainted with Rosati's I was very impressed however with the last several pick-ups I had to wait for an extended period beyond the promised pick up time quoted on the phone. In addition my last order, which was a veggie with extra cheese and add olives, was over baked and dried out. It was like eating warm cardboard with olives.
Business response:
Hi David, thanks for sharing your experience with us. I'd like to speak with you about your issue and what we can do to better serve you and our customers in the future. If this is something you're interested in please email me your contact info at Oakpark@rosatispizza.com, and I'll reach out as soon as I can. I look forward to speaking with you. Thanks!
I ordered a pizza from Rosati's through gubhub. After waiting an hour and a half, I called Rosati's. They claimed they never got the order and called gubhub to cancel. Gubhub called and said Rosati's did get the order and refunded my money. It was too late order elsewhere. GrubHub and Rosati's are a losing combination. If you are hungry avoid them.
I eaten here twice in the last few weeks and like the pizza and garlic bread and wanted to try the wings tonight but they decided to close at 9:30 and refused to take my order when I asked the phone person what time they stop taking orders she said 9:30. This was after she checked with her manager which makes it worse. Looks like I have to find a new place. Way to go guys way to run a business. Please avoid, I will
Pizza was destroyed en route. My dad called was put on hold 5 times. Drove it back himself and management was rude as fuck and inconsiderate. FUCK ROSATI's pizza! We've ordered from you all for years, but never again.
Don't get slices here they are always undercooked! I was sick for 2 days after eating them! Make smaller slices and cook them longer ffs!
The service is horrible. I've called 3 times now and I got hung up on. Whoever is running the phones is not adequate for the responsibility. I will never order pizza from here again
Frequently asked questions about Rosati's Pizza
How is Rosati's Pizza rated?
Rosati's Pizza has a 4.1 star rating with 1,344 reviews.
When is Rosati's Pizza open?
Rosati's Pizza is closed now. It will open at 11:00 a.m.