Rosati's Pizza

Anne B. 

on Yelp

6 years ago

When this place first opened reasonable wait times on delivery and food was good quality. Now I do not recommend after 2 hour wait on semi-warm food. 

Bill C. 

on Yelp

6 years ago

It seems that some businesses forget how many people consult Yelp. But, even so, it shouldn't take negative reviews on Yelp to motivate a business to provide good customer service. My wife and I tried Rosati's for the first time by ordering 2 pizzas for delivery. To their credit, the delivery was prompt. Unfortunately, we discovered, one of the pizzas came with sausage rather than the spinach we ordered (we double checked online to make sure we weren't the one's who erred). My wife called to complain and ended up having to ... read more

Michael B. 

on Yelp

6 years ago

Order #123 on 9/28. Order placed at 6pm, pizza came at 7:40p cold. Unacceptable delivery time. Won't be ordering again. 

Michele N. 

on Yelp

6 years ago

* I never updated my review of what happened after I posted this review. Shortly, after the manager, Brian, posted the extremely rude comment below giving me a link to the Mayo Clinic about how food from Rosati's could not have possibly been the food to make us sick, my boyfriend had talked to him on the phone. We were road tripping and hadn't eaten in 2 days. The food from his establishment was RAW. The dough was NOT cooked through. My boyfriend went to medical school...the pizza was what made us sick. The manager flew to Y... read more

Steven T. 

on Yelp

7 years ago

Absolutely ridiculous delivery time. Ordered a 12 in pizza at 5:43 pm and did not receive delivery until 7:30 pm. Done with Rosati's. If you can't delivery timely then don't offer delivery. Should have gone with dominos. 

Diana Q. 

on Yelp

7 years ago

The pizza was good when they got it right but my experience here left a such a bad taste in my mouth that I'm not coming back here. First, I went in there to order and wait for a 12in thin crust pizza, in other places thats a 10-15min wait and here I'm told its a 30min wait (as if this was a dine-in establishment). I was literally the only customer in there, the phone rang once, and people where coming in and out the kitchen area (turns out they were delivery guys probably bored out of their minds). It was late so instead o... read more

Michael M. 

on Yelp

7 years ago

Rosati's Oak Park is a disaster IMO. They're delivery is always late, sometimes very late. My most recent attempt resulted in me getting the wrong pizza altogether but it was on time for a change. I sent the pizza back and called the restaurant. Whoever answered the phone initially refused to let me speak to the manager. When I did finally speak to the manager she was not concerned in the least. I'm pretty sure she didn't even apologize. My credit card has not been credited and my email to Rosati's has been ignored. J... read more

Greg S. 

on Yelp

7 years ago

Good food but poor customer service. Management asked if I could use my coupon on my next visit because they forgot to apply it at checkout. The coupon was for a free jar of sauce that was standing on shelf next to the checkout. Just honor the coupon and figure out how to account for your jar of sauce later. They made me feel like I was putting them out. I haven't been back in three months because of how they treated me. I grew up eating rosattis pizza on Roosevelt in Lombard. Too bad there are so many pizza choices in thi... read more

Loren S. 

on Yelp

7 years ago

First time ordered from here... perfect. Second time... amazing and for our Super Bowl Party. Third time ... ouch. Pizza undercooked. Motz sticks under cooked too! Didn't have time to deal with it. Last time... family over to baby sit my son... they ordered it for dinner... again undercooked. Sloppy crust tasting all undercooked and doughy. Motz sticks too!!! Cmon Rosati's!! Cook the damn pizza! It's what you do. Update: tried again after quite some time and this time it's been over an hour since ordering... So we c... read more