Royal Pools & Spas's cover image
Claimed

This profile has been claimed by the business owner or representative.

Royal Pools & Spas

4.2

About this business

Location details

5008 Rt 17M, New Hampton, NY, 10958, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 3:00 p.m.
4.2285 reviews
Select a rating
Saul Cohen's profile image
Saul Cohen 
recommend  Recommended
3 years ago

I want to take a moment to thank Laura and Emily for taking so much time to help me even though I did not purchase the spa here . You helped bring my pelican bay artesian spa back to life. The emails and calls back and forth were very much appreciated. 

Marilyn Dranoff's profile image
Marilyn Dranoff 
recommend  Recommended
3 years ago

I’ve been coming to Royal Pools And Spas since 2015. Laura always goes above and beyond. More times than I’d like to admit I’ve come in last minute just before closing and was greeted with a smile and taken care of. Laura and her team provide the best customer service. My Hot Tub water is always Crystal clear thanks to Laura. Thank you Laura for all you do. 

Wanda Rodriguez's profile image
Wanda Rodriguez 
recommend  Recommended
3 years ago

My above ground pool turned green after opening this year ! After a few attempts to clear it, Laura was able to completely change it from all shades of green to clear… Laura designed a plan of treatment that worked in three days! I am very happy and excited to be able to swim in it again ! 

Anthony Puglisi's profile image
Anthony Puglisi 
recommend  Recommended
3 years ago

Very happy with the way our semi-inground pool turned out! 

Toni Pugliese's profile image
Toni Pugliese 
recommend  Recommended
3 years ago

I have a Hanover spa, your employees-Laura has been always helpful and personable. Joel in parts was phenomenal he helped me clear a problem on the spa’s computer, Denzel, training in New Hampton store was very knowledgeable getting his training from Laura👍a big thank you to Royal Pools for your outstanding employees - and of course Gary in sales- we purchased the spa at a home show 

Kleo Orfanos Tripodianos's profile image
Kleo Orfanos Tripodianos 
recommend  Recommended
3 years ago

Always there for their customers. We showed up right before they were about to close to get our water tested for our hot tub and where most businesses would tell you to come back the next day they did it for us!! For 15 years we have been using Royal Pools and have always received this top notch service!! Wouldn’t use anyone else for our pool or hot tub needs! 

Business response:

Thank you so much for your kind words, . We really appreciate you taking the time out to share your experience with us. Cheers, Royal Pools & Spas 

Bud Flint's profile image
Bud Flint 
recommend  Recommended
4 years ago

I have a 20 X 32 inground pool and have been using Royal Pools service for 20 years. They are reliable, reasonably priced and do excellent work. They open and close my pool every year. I have had them install a new liner, pump, filter and heater. I particularly like their weekly cleaning service. 

Sammy Caquias's profile image
Sammy Caquias 
recommend  Recommended
4 years ago

Fantastic first time buyer for a above ground pool. Everyone from JT today that went over the functions of the filter system to the set up crew and sales. Would highly recommend this very friendly team for all your pool issues…. Cheers guys!! 

Sharon Kivlehan's profile image
Sharon Kivlehan 
recommend  Recommended
4 years ago

My husband and myself recently purchased a new home which came with a pool. We had no idea how maintain a pool. After several failed attempts at trying to get the water clear, my husband brought a water sample and within minutes they diagnosed the issue and pointed us in the right direction of chemicals. Laura was phenomenal with assisting us. She went above and beyond, demonstrating things to us and writing step by step directions for us to follow at home. I am so incredibly grateful for the fantastic assistance we received... read more

Business response:

Sharon, Thank you for the kind words. We strive to help our customers enjoy a safe, healthy and clear pool for backyard family fun. Enjoy the summer! 

Frequently asked questions about Royal Pools & Spas

How is Royal Pools & Spas rated?

Royal Pools & Spas has a 4.2 star rating with 285 reviews. 

When is Royal Pools & Spas open?

Royal Pools & Spas is open now. It will close at 5:00 p.m.