Ruby Lodge Care Home

5.0

Assisted Living Facilities
Thirsk

About this business

Wellness Assisted Living Facilities

Location details

Inspiration Way, Sowerby, Thirsk, YO7 1TS, United Kingdom

Get directions

5.046 reviews

Select a rating

J H

5 days ago

My relative first went to Ruby Lodge for respite after several falls and a spell in hospital. He has thrived in the short time he has lived there. He has put on weight and looks better than he has for the last two years. Every time we visit we find him playing a game or chatting to other residents. His mental health and quality of life has improved and he is once again enjoying life. Really impressed with the staff who are very kind, know everyone's name and always know where we can find him. The facilities really contribute... read more

Business response:

Thank you so much for your review and feedback. We are so pleased that you feel our wonderful facilitates contribute to the wellbeing of your loved one as well as the care of the staff. We are thrilled to see our residents thrive especially after a spell in hospital.

Martin J

3 weeks ago

From the moment we walked through the door of Ruby Lodge Care Home, mum was made to feel welcome. It is a friendly, professional home with efficient, caring staff, management, reception, carers and entertainment. spacious and immaculate in all areas. Nothing is too much trouble if mum has needs or requests. Mum has settled well. Many thanks to all.

Business response:

Thank you for your review and feedback, we really appreciate it. It means so much to our lovely home for both our residents and the team

Jill J

a month ago

To the manager and all your wonderful caring team, Thank you for all you did to make our Mum feel happy and at home at Ruby Lodge. In the few months she lived there she felt welcomed, accepted and loved and she counted it as her home. Your care, love and kindness for Mum at the end of her life, and for us as a family too, was exceptional. Thank you all so much.

Business response:

Thank you for your feedback Jill, it means the world to our teams knowing how you feel and your experience as a family especially at such a sensitive time,Thank you from Holly and the whole team at Ruby Lodge

Joan S

3 months ago

I was very nervous and apprehensive of going into a care home for respite care. My fear was soon overcome when I arrived at the beautiful Ruby Lodge Care Home. The wonderful staff made my stay so enjoyable they couldn't do enough for me. I enjoyed the company, food and the excellent care I was given. am returning shortly for respite care again this time I am happy and looking forward to meeting everyone again.

Business response:

Thank you for your feedback - feedback from residents who have stayed with us, is so important and very much valued. We look forward to welcoming you back to Ruby Lodge soon!

Deborah B

3 months ago

Ruby Lodge, is beautiful care home ti the standards of a 5 star hotel. The staff are welcoming, friendly always going above and beyond with the care they give. My mam has been in other care homes for respite care did not come anywhere near the standards of Ruby Lodge. On my mams recent respite stay, she returned home happy and is always talking about the staff and residents she has met. So much so she is returning for another respite stay. Thanks to all the wonderful staff for making my mams stay so enjoyable.

Business response:

Thank you for your feedback which we really value we look forward to welcoming your Mam back soon

K D

3 months ago

Really good care. Excellent staff. Very good facilities. Always welcoming and friendly. Activities for residents are good.

Business response:

Thank you for taking the time to leave a review for Ruby Lodge, we are very happy to hear that you are pleased with our care, facilities and activities.

Trish S

4 months ago

My brother was admitted to Ruby Lodge in early April directly from hospital where he had been for 7 weeks. The care he received during those weeks was not good and on admission to Ruby Lodge he was weak, malnourished, personal hygiene had been neglected, diminished muscle tone contributed to his total lack of mobility. He was a sad sight. Now 9 weeks on the change is remarkable and the improvement in his condition is exceptional. All due to the superb care he is receiving. Each member of staff is caring, friendly, profession... read more

Business response:

Thank you so much for this review, it is our absolute pleasure.

David H

4 months ago

My uncle first attended Ruby Lodge for some restbite care following a spell in hospital. The management and staff have been excellent right from the start. Everyone is very welcoming. The senior care staff have been liaising with the hospital and GP about his care needs and ongoing medication. My uncle has decided he likes it at Ruby Lodge so much that he's decided to become a permanent resident which is great as it gives our family peace of mind that he will be safe and well looked after.

Business response:

Thank you for your feedback, which we really value. We are delighted that your uncle has become a permanent resident, he is very much part of the Ruby Lodge community.

Peter H

4 months ago

My Uncle is in his 90s & required Respite care after Hospital stay. Ruby Lodge is a wonderful homely environment which we all loved from our initial visit. My Uncle was made to feel very welcome, and we were so impressed with the facilities and the level of genuine care all the staff showed towards him. They supported his medical needs as well as respecting his shy nature and need to adjust to his new environs in his own time. After a number of weeks my Uncle made the decision to become a permanent resident & part of the Rub... read more

Business response:

Thank you for such lovely feedback which we will make sure all our teams are made aware of. We are very happy that your uncle has decided to become a permanent resident at Ruby Lodge, we love having him here.