Ruby Lodge Care Home

5.0

Assisted Living Facilities
Thirsk

About this business

Wellness Assisted Living Facilities

Location details

Inspiration Way, Sowerby, Thirsk, YO7 1TS, United Kingdom

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5.051 reviews

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Dianne C

3 weeks ago

My friend came for respite at Ruby Lodge. It is a truly amazing place where she had the best care ever. Friends and relatives were treated absolutely amazing. Coffee was a lovely gesture and the price was brilliant. Always someone to greet you on arrival. Would definitely recommend you.

Business response:

Thank you so much for your lovely review, we truly do love to read these and share these with our amazing care team.

K C

a month ago

Ruby Lodge was welcoming to My Mum and made her feel settled in, The staff were very kind and looked after Mum with her various needs, including getting her favourite newspaper! Mum found the room and furnishes very nice

Business response:

Thank you for the lovely feedback. Much appreciate you taking the time to leave us this. I am pleased Mum is happy with her room.

Stephen T

a month ago

All the Staff were very warm and friendly especially the Receptionist. Lovely Home, Good atmosphere. Very Clean. The overall experience was better than I expected. Facilities are very good. Coffee was very good. My dads room is lovely.

Business response:

Thank you so much for taking the time to leave us such a wonderful review, which we always share with our amazing team. Thank you once again.

Michelle T

a month ago

My father in law went into ruby lodge in July of this year for respite he loved it that much he asked if he could live there permanently. The staff are fantastic , very friendly and go above and beyond i.

Business response:

Thank you for a lovely review, we really do love to see this feedback, which we always share with the team. Thank you so very much. Kindest regards Holly.

Emma L

a month ago

My husband spent 10 nights at Ruby Lodge for respite. From the first visit to the discharge process I could not fault anything. Time was taken to get to know my husband's needs along with his likes and dislikes. Communication was excellent and all members of the team were very friendly. Ruby Lodge itself is beautiful and extremely clean. I don't think there is anything to compare with it in this area. We will definitely be using it again for future respite periods and look forward to joining a coffee morning soon.

Business response:

Thank you for your feedback - settling well into respite is so important, we are thrilled that your experience was such a positive one all round and we look forward to welcoming you all back soon

J H

2 months ago

My relative first went to Ruby Lodge for respite after several falls and a spell in hospital. He has thrived in the short time he has lived there. He has put on weight and looks better than he has for the last two years. Every time we visit we find him playing a game or chatting to other residents. His mental health and quality of life has improved and he is once again enjoying life. Really impressed with the staff who are very kind, know everyone's name and always know where we can find him. The facilities really contribute... read more

Business response:

Thank you so much for your review and feedback. We are so pleased that you feel our wonderful facilitates contribute to the wellbeing of your loved one as well as the care of the staff. We are thrilled to see our residents thrive especially after a spell in hospital.

Martin J

2 months ago

From the moment we walked through the door of Ruby Lodge Care Home, mum was made to feel welcome. It is a friendly, professional home with efficient, caring staff, management, reception, carers and entertainment. spacious and immaculate in all areas. Nothing is too much trouble if mum has needs or requests. Mum has settled well. Many thanks to all.

Business response:

Thank you for your review and feedback, we really appreciate it. It means so much to our lovely home for both our residents and the team

Jill J

3 months ago

To the manager and all your wonderful caring team, Thank you for all you did to make our Mum feel happy and at home at Ruby Lodge. In the few months she lived there she felt welcomed, accepted and loved and she counted it as her home. Your care, love and kindness for Mum at the end of her life, and for us as a family too, was exceptional. Thank you all so much.

Business response:

Thank you for your feedback Jill, it means the world to our teams knowing how you feel and your experience as a family especially at such a sensitive time,Thank you from Holly and the whole team at Ruby Lodge

Joan S

5 months ago

I was very nervous and apprehensive of going into a care home for respite care. My fear was soon overcome when I arrived at the beautiful Ruby Lodge Care Home. The wonderful staff made my stay so enjoyable they couldn't do enough for me. I enjoyed the company, food and the excellent care I was given. am returning shortly for respite care again this time I am happy and looking forward to meeting everyone again.

Business response:

Thank you for your feedback - feedback from residents who have stayed with us, is so important and very much valued. We look forward to welcoming you back to Ruby Lodge soon!