Ruby Lodge Care Home

K A 

on Carehome.co.uk

2 weeks ago

Our mother entered Ruby Lodge for 6 weeks respite care, following a fall at home, which resulted in a broken arm. From the outset, we were hugely impressed with, and grateful for, the kindness, care and reassurance offered to both Mum and ourselves. We felt totally secure leaving her in the care of people who were unfailingly patient and gentle, and whose smiles and friendliness made the visit such a pleasant experience. The home was spotless, well-maintained and welcoming, and rooms were wonderful. Food was of an excellent ... read more

D W 

on Carehome.co.uk

3 weeks ago

Beautiful building with quality fittings. The reason for many 'good' in place of 'excellent' is a feeling of shortage of staff. The care from the majority of staff is excellent. My biggest problem is if my wife is distressed and I ring Ruby Lodge, I always get the receptionist, and sometimes she can't contact a 'senior' and even when I do speak to a senior it is some time before they get to my wife. 

K M 

on Carehome.co.uk

a month ago

When visiting Dad this weekend, the dementia floor was clean, tidy. Dad was clean and tidy too, clean and shaven. There are now 14 people on this floor, quite an increase from when Dad first went. It now feels like there are not always enough staff for the number of residents on this floor. A number are not mobile, so when they require assistance, the residents can be left unattended. The residents require the most support. 

David H 

on Carehome.co.uk

a month ago

From the start of residential care Ruby Lodge has always acted in a caring and sympathetic way. The facilities and the staff are truly excellent. I feel really comfortable in the fact that my wife receives 24/7 professional care from staff who are dedicated to providing the best of care. 

Sheila E 

on Carehome.co.uk

a month ago

My aunt was very reluctant to move into care but it has been such a good move both for her and me. At home she would get anxious about the most little thing. I was convinced she wasn't eating properly. She is looking so much better since moving into Ruby Lodge. She is settled, calmer and doesn't have to worry about a thing. The staff are lovely, she has people about all day, and all her meals provided. A hairdresser comes in and a chiropodist. I can't think of anything she needs that isn't provided, including organising her ... read more

Roger B 

on Carehome.co.uk

a month ago

Ruby Lodge is undoubtedly an impressive building with first-class rooms, facilities and gardens. But what makes it really special is the care and love provided by the team that work there. We really feel as if this is my mum's home, where she is known and cared for. We have great communication and any concerns or questions are responded to immediately. Thank you! 

S F 

on Carehome.co.uk

4 months ago

My mum was in for respite for 7 weeks following a long hospital stay. She was really well looked after despite having quite a number of medical issues. She commented on some of the staff being so caring and helpful. When we visited the welcome was always good and the rooms and communal areas very clean and tidy. We were kept very well informed and the assessment from hospital to Ruby Lodge was well organised. Although I wish mum had made greater use of facilities we were happy that we felt she was always safe and secure. Mum... read more

Mark R 

on Carehome.co.uk

4 months ago

My dad has been in respite care at Ruby Lodge Care Home since January 2026. He is settled and happy in the home. The staff are so welcoming and made him comfortable from day one. He enjoys the company of the carers and other residents and the activities which help him to socialise. The support he has is excellent, and I can relax knowing that he is safe and happy. 

David W 

on Carehome.co.uk

5 months ago

Excellent Surroundings with very helpful and pleasant staff.