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Ruby Lodge Care Home
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Location details
Inspiration Way, Sowerby, Thirsk, YO7 1TS, United Kingdom
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Ruby Lodge, is beautiful care home ti the standards of a 5 star hotel. The staff are welcoming, friendly always going above and beyond with the care they give. My mam has been in other care homes for respite care did not come anywhere near the standards of Ruby Lodge. On my mams recent respite stay, she returned home happy and is always talking about the staff and residents she has met. So much so she is returning for another respite stay. Thanks to all the wonderful staff for making my mams stay so enjoyable.
Business response:
Thank you for your feedback which we really value we look forward to welcoming your Mam back soon
Really good care. Excellent staff. Very good facilities. Always welcoming and friendly. Activities for residents are good.
Business response:
Thank you for taking the time to leave a review for Ruby Lodge, we are very happy to hear that you are pleased with our care, facilities and activities.
My brother was admitted to Ruby Lodge in early April directly from hospital where he had been for 7 weeks. The care he received during those weeks was not good and on admission to Ruby Lodge he was weak, malnourished, personal hygiene had been neglected, diminished muscle tone contributed to his total lack of mobility. He was a sad sight. Now 9 weeks on the change is remarkable and the improvement in his condition is exceptional. All due to the superb care he is receiving. Each member of staff is caring, friendly, profession... read more
Business response:
Thank you so much for this review, it is our absolute pleasure.
My uncle first attended Ruby Lodge for some restbite care following a spell in hospital. The management and staff have been excellent right from the start. Everyone is very welcoming. The senior care staff have been liaising with the hospital and GP about his care needs and ongoing medication. My uncle has decided he likes it at Ruby Lodge so much that he's decided to become a permanent resident which is great as it gives our family peace of mind that he will be safe and well looked after.
Business response:
Thank you for your feedback, which we really value. We are delighted that your uncle has become a permanent resident, he is very much part of the Ruby Lodge community.
My Uncle is in his 90s & required Respite care after Hospital stay. Ruby Lodge is a wonderful homely environment which we all loved from our initial visit. My Uncle was made to feel very welcome, and we were so impressed with the facilities and the level of genuine care all the staff showed towards him. They supported his medical needs as well as respecting his shy nature and need to adjust to his new environs in his own time. After a number of weeks my Uncle made the decision to become a permanent resident & part of the Rub... read more
Business response:
Thank you for such lovely feedback which we will make sure all our teams are made aware of. We are very happy that your uncle has decided to become a permanent resident at Ruby Lodge, we love having him here.
Very accommodating in supporting my mother's mobility needs, and moving her to a second room to better accommodate her furniture requirements. Mum's medication requirements have altered whilst she has been a resident and the staff have been good at supporting these changes, ensuring mum receives the correct doses at the correct times.
Business response:
Thank you so much for your review, we value your feedback. We are enjoying our time with your mum at Ruby Lodge and are encouraged by her progress.
Mum was taken in before Christmas for respite. The staff worked hard with Mum to get her settled. She has become a permanent resident. Mum needs 24hr care. As a family we could not have found a better place for her.
Business response:
Thank you for your kind review of Ruby Lodge Care Home. We're so pleased to know that you're happy with the care we provide for your mum and that she is settled.
We cannot thank the staff of Ruby Lodge enough for all that they have provided in the care of my mum Mum had colon cancer and was very unwell for a couple of weeks. With the help of Ruby Lodge she has made a steady recovery over the last month and has regained her humour, her strength and her smile The level of support and kindness has been beyond what we hoped to expect A very beautifully finished Care Home gives an air of a 5 star hotel, not a place where people are recovering from all sorts of ailments Top notch in every ... read more
Business response:
Thank you for your kind words. We're so glad to hear your mum is recovering well and feeling better. It's great to know that the care and support at Ruby Lodge have made a difference. We truly appreciate your feedback.
Ruby Lodge is a beautiful building and all the facilities are excellent. However what makes it really special is the staff. The manager leads a team of warm, caring professionals. They are extremely hard-working and we feel they care for my Mum and for us. Thank you.
Business response:
Thank you so much for your kind review. We're so glad to hear that you're happy with Ruby Lodge and our facilities. It's wonderful to know that our team has made a positive impact on your mum and your family. We truly appreciate your feedback and will continue to provide the best care we can.
Frequently asked questions about Ruby Lodge Care Home
How is Ruby Lodge Care Home rated?
Ruby Lodge Care Home has a 5 star rating with 51 reviews.
When is Ruby Lodge Care Home open?
Ruby Lodge Care Home is open now. It is open 24/7.