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Ruby Lodge Care Home
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Location details
Inspiration Way, Sowerby, Thirsk, YO7 1TS, United Kingdom
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Very accommodating in supporting my mother's mobility needs, and moving her to a second room to better accommodate her furniture requirements. Mum's medication requirements have altered whilst she has been a resident and the staff have been good at supporting these changes, ensuring mum receives the correct doses at the correct times.
Business response:
Thank you so much for your review, we value your feedback. We are enjoying our time with your mum at Ruby Lodge and are encouraged by her progress.
Mum was taken in before Christmas for respite. The staff worked hard with Mum to get her settled. She has become a permanent resident. Mum needs 24hr care. As a family we could not have found a better place for her.
Business response:
Thank you for your kind review of Ruby Lodge Care Home. We're so pleased to know that you're happy with the care we provide for your mum and that she is settled.
We cannot thank the staff of Ruby Lodge enough for all that they have provided in the care of my mum Mum had colon cancer and was very unwell for a couple of weeks. With the help of Ruby Lodge she has made a steady recovery over the last month and has regained her humour, her strength and her smile The level of support and kindness has been beyond what we hoped to expect A very beautifully finished Care Home gives an air of a 5 star hotel, not a place where people are recovering from all sorts of ailments Top notch in every ... read more
Business response:
Thank you for your kind words. We're so glad to hear your mum is recovering well and feeling better. It's great to know that the care and support at Ruby Lodge have made a difference. We truly appreciate your feedback.
Ruby Lodge is a beautiful building and all the facilities are excellent. However what makes it really special is the staff. The manager leads a team of warm, caring professionals. They are extremely hard-working and we feel they care for my Mum and for us. Thank you.
Business response:
Thank you so much for your kind review. We're so glad to hear that you're happy with Ruby Lodge and our facilities. It's wonderful to know that our team has made a positive impact on your mum and your family. We truly appreciate your feedback and will continue to provide the best care we can.
A catered 100th birthday meal for 17 people. Very well organised. Great service and lovely food, very impressed. Great value for money.
Business response:
We are so pleased you enjoyed your time at Ruby Lodge. Thank you so much for your feedback.
My Mum came to Ruby Lodge for respite care following a period of ill health and falls. The welcome she received was exceptional, her love of music has been remembered - a classical radio station was playing in her bedroom on arrival, and by the end of the day she was enjoying playing the piano in the entrance lobby! All the staff have been friendly and caring, so much thought and effort goes into every aspect of her care. She has settled so quickly and is positively thriving! Ruby Lodge has given us back quality Mother and d... read more
Business response:
Thank you so much for your review, we are really happy to hear that you are pleased with the care we are providing for your mum. It is lovely having her here, with us, she is an absolute delight.
Great care home, the staff are lovely and always goes above and beyond. The best staff and facilities I have come across in the many care homes I have visited for my dad and he has nothing but good things to say about Ruby Lodge.
Business response:
Thank you so much for your review, we are so pleased that you are happy with the care being provided to your father.
Ruby Lodge has given my Father-in-law a new lease of life. The care and attention he has received is second to none. The facilities are 5-star, and he has settled in really quickly. He has made new friends and developed an active social life very quickly - everyone is so friendly. Recently, Ruby Lodge organised a 95th birthday lunch, which was just fabulous. Can't recommend this place enough - it's fabulous.
Business response:
Thank you so much for your kind words, we love having him with us at Ruby Lodge and we are so pleased that you are happy with the care he is receiving.
We visited Ruby Lodge more than a few times, the staff are by far the most friendly, professional, and caring that I have come across. The building is gorgeous, the residents seem to be really happy and well taken care of. 10/10!
Business response:
Thank you so much for taking the time to give us feedback. It is much appreciated.
Frequently asked questions about Ruby Lodge Care Home
How is Ruby Lodge Care Home rated?
Ruby Lodge Care Home has a 5 star rating with 46 reviews.
When is Ruby Lodge Care Home open?
Ruby Lodge Care Home is open now. It is open 24/7.