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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Not Fair - POOR. I could have done it better myself.
Business response:
Thank you for your feedback. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please contact Sam Bunte at 407-792-6524.
The information that they entered into CarFax was incorrect. They even added service notes the day after we purchased the car on 1/30/20. They never tinted the windows, so I am not sure what else the got wrong.
Business response:
Michelle, we would like to go over the CarFax report with you to see what was incorrect. Please contact Sam Bunte at 407-302-8800.
Took 3 hours for an oil change when it wasnt very busy. And then they said their systems went down and didnt even communicate when it happened. Then got home, the mechanic who serviced the car didnt close the air box right, and left the filter exposed and the air box all apart. Very disappointed
Business response:
Thank you for your feedback. We appreciate you taking our call yesterday to discuss this in more detail. As mentioned during our conversation, we are currently working on a resolution to this issue.
So bad incomplete service
Business response:
Customer service is our top priority and we want to see if we can get to the bottom of what services were incompleted. Please contact J.R. Raimundo at 407-302-8889
Laura Estrada thinks it is ok to ignore customers while they wait to chat with friends. She thinks it is ok to raise her voice, demean and exhibit annoyance with customers. The only reason I am giving 2 stars is because the manager will step in and do the right thing and treat customers with respect. I will not return to this Toyota for any maintenance in order to avoid dealing with Laura Estrada.
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please reach out to J.R. Raimundo at 407-302-8889 at your earliest convenience.
No Car Wash No Rotate tires
Business response:
We are so sorry to hear about this. We would like the chance to speak with you further about this. Please contact J.R. Raimundo at 407-302-8889.
I brought my van for air bag replacement and I didnt hear from anybody at David Maus Toyota. After 2 days I decided to called and find out what was going on with my van. Worst service ever!
Business response:
Thank you for your feedback. We are unable to validate a review from an account using a screen-name, and cannot respond to your situation accordingly. Please contact J.R. at 407-302-8889 with more information so we can further investigate your issue.
This operation does not explain the difference between what is preferred maintenance vs what is required maintenance and constantly wants MORE of my money for services I was led to believe that I already purchased previously. I'd give higher ratings if I did NOT have to fight for the VALUE this dealership advertises I should expect from it :-(
Business response:
Thank you for your feedback. We are unable to validate a review from an account using a screen-name, and cannot respond to your situation accordingly. Please contact J.R. at 407-302-8889 with more information so we can further investigate your issue.
The truck went in for the last ZakTec application along with a brake issue. Arrived at 8:15 AM and was advised the brakes would take about 1 hour and ZakTec about 2-3 hours. The truck never went in for the ZakTec until 3:45 PM which was unacceptable. The brake job was discounted but I wasn't planning on wasting my entire day at the dealership. The ZakTec contractor needs to get his priorities and schedule issues resolved ASAP. Glad it was the last application.....
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.