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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I've been having my vehicle serviced here since I purchased it in 2010. This recent service I have black marks on the interior roof and side door. Very disappointed.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. We would love to see what we can do to earn back your trust. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
The vehicle was given to my service advisor with dirty oil on the front of the hood, dirty oil on the driver's armrest & driver's seat belt.
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Didn't get a maintenance report like I did when they were David Maus.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Whatever issue you report to Seminole Toyota, they always "can't reproduce it" or "it's just normal". I even doubt they drove the car because if they did they would've reproduced the issue. How come all issues are normal as well?
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
I was disappointed that after taking my forerunner up to get the brakes replaced, they squealed all the time - so I took back a second time - and they were still squealing as soon as I drove it home - but I couldnt bring it back a third time b/c I had to leave town - I will call Glenn when I get back to town.
Business response:
Thank you for trusting us with your service needs. We hate to learn about your negative experience. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
They did not service my brakes as they said still making squeaking sound either the brake pads needs to be replaced or the rotors need to be cut which is what they should have suggested
Business response:
Thank you for trusting us with your service needs. We hate to learn about your negative experience. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Well, it's pathetic that I had to even go & get service after TWO weeks of purchasing my 2018 vehicle. I was swindled into purchasing two warranties because there was no warranty on my vehicle which I wasn't informed of until I had signed the contract & was sent into some room to get up charged. Of course, the two warranties didn't cover what was wrong with my vehicle so they wanted me to pay over $300 for repairs on a vehicle that I bought TWO weeks earlier. I am COMPLETELY DISSATISFIED!
Business response:
We do want our customers to be aware of all of their options when it comes to warranties they can purchase; however, we never want them to feel pressured into purchasing them. We are sorry to hear that you are unhappy with these add-ons, and we would like to see what can be done to address your concerns. Please reach out to Sam Bunte at 407-302-8800 to discuss your situation further.
They let me leave the dealership with no loaner car because they had no loaners available and enterprise didnt have any either which I do not believe . I had my 7 month old baby with me also they let me leave the lot with my 2021 rav 4 brand new 6800 miles with all the lights going on my dash , check engine light , brake system malfunction , service break system . They told me my abs would not work so if I had to slam on my break I would slide , so unprofessional ! Worst dealership! AVOID!
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Unfortunately, bad practices made a oil change turned into an AC repair. Something always goes wrong after they maintain my car, and they never are responsible for anything. Not recommended!
Business response:
Thank you for your feedback. We're sorry to hear that you are not satisfied with your experience with us. We can assure you that we would never damage a customer's vehicle and not take measures to make things right. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.