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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
i wanted full synthetic not conventional oil! they ripped me off charging $65 for a conventional oil change. regular price for full synthetic is $60.
Business response:
We are so disappointed to learn of this situation. Please contact JR Raimundo at 407-302-8889 to further discuss the situation.
My service was horrible. I went in for a oil change @9:30 appointment and didnt get out until about 3pm.. I never got a final pricing on what was being done I finally had to asked to speak to a supervisor. Who cut off $20 off my final price -WOW!! I was freaking cold and starving which on of the workers gave me a slice of pizza ..if I didnt know better I swear the worker and his friend was pulling a. Scheme! Every hour they will become something else is wrong and need fixing. I need a refund!!
Business response:
Customer service is our top priority and we want to see if we can address your issue. Please contact JR Raimundo at 407-302-8889 to further discuss the situation.
Pésimo servicio, tenía una cita y me atendieron como 15 minutos más tarde porque el representante no tenía tiempo para mí. Y luego el carro me lo entregaron sucio. Horrible experiencia y servicio!
Business response:
Siempre agradecemos los comentarios de los clientes, y lamentamos escuchar su experiencia negativa con nosotros. Nunca queremos que los clientes sientan que no les estamos brindando lo mejor en servicio al cliente. Nos encantaría hablar sobre sus inquietudes y ver qué podemos hacer para que esto sea lo mejor para usted. Comuníquese con JR Raimundo al 407-302-8889 para analizar más a fondo la situación.
The waitings areas were filthy and so were the bathrooms. I guess you do not care. I will find another dealer.
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. We are aware of a bathroom issue that happened, we quickly took action to ensure it was properly cleaned. Please contact JR Raimundo at 407-302-8889 to further discuss the situation.
R U D E service writer...
Business response:
Thank you for visiting our dealership and being upfront with your experience. Its important that you call us as soon as possible so that we can get to the bottom of this matter and provide coaching where necessary. Please contact J.R. Raimundo at 407-278-7401.
Service department does NOT stand behind their work. 5 alignments in less than 17,000 miles caused damage to tires and they will not acknowledge mistake. Now truck always pulls because of damage. Service manager JR has no concern and neither does corporate Toyota. The way this service department and corporate has handled this issue has caused me to loose faith in Toyota. AVOID THIS DEALER AT ALL COSTS!
Business response:
We appreciate you taking the time to let us know about your experience. We understand that each persons experience is unique. After reviewing our files we see that we have been providing free alignments as goodwill even though your truck has been off road. We always try to do our best for every customer and we feel we did that for you. We wish you the best in the future. Please contact J.R. Raimundo at 407-278-7401 if you have any further questions.
My car Was never serviced this is fraudulent
Business response:
We are sorry that we did not exceed your expectations. Unfortunately, we are unable to find any record of your visit to our store. We hope that you will give us the opportunity to discuss this further. Please contact J.R. Raimundo at 407-278-7401.
Broken lugs during a wheel rotation and grease found all over passenger seat after my first service ever... Will never return.
Business response:
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact J.R. Raimundo at 407-278-7401.
I was not happy at all. They gave me somebody's else tag number on invoice. My tires had to must air in them. The tire gagade was not reset.
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact J.R. Raimundo at 407-278-7401.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.