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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Unwilling to listen to concerns ! Also was called by the telemarketers and was told first service was Free , they lied
Business response:
Customer service is always a top priority to us, and its disappointing to hear that we didnt exceed your expectations. Our goal is to fix any unresolved issues as quickly as possible. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
I have been calling to get my repairs fixed and havent been told where to go and what to do. I need someone to call me regarding this.
Business response:
We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Nothing ever done....dealership said they could not fix the small bubbles
Business response:
Thank you for trusting us with your service needs. We hate to learn about your negative experience. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Not the usual expected service. I expected to be informed of what was to be done, fluids, tire rotation, etc., but was not. And I sat there for 5 hours.
Business response:
Thank you for your detailed feedback. Customer service and transparency are extremely important to us. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Did not check fluids. Also vehicle is making a screeching noise sounds like a belt or something & its a 2021. Ill be taking my service to a more professional location
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
TPSM Light is on. I came in for a simple tire pressure light concern. They sent me home telling me they had no one at the service department to handle the issue. Really? Unbelievable. My Toyota Camry Hybrid still has the light on. Your service department installed a set of 4 new tires about three months ago and could that be the reason? I do not trust your service department. Your employees are singling out who they want to help and who they sent home. Not a reputable way for a company to behave
Business response:
Thank you for visiting our dealership and being upfront with your experience. Unfortunately, we are experiencing shortages in service employees due to the pandemic and subsequent economic issues facing our industry. We are so sorry to hear that this negatively affected your experience with our service department. Our team would like to speak with you so that we can address your tire pressure concerns. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Despite appointment, not timely, not informative, almost dismissive
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that you didn't receive that. We would love to see what we can do to earn back your trust. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
TERRIBLE SERVICE DEPARTMENT!!!! I would strongly suggest going anywhere else. Unorganized.would not trust them to fix a weed eater. Stay away.
Business response:
Thank you for your feedback. We regret to hear that your experience did not meet the 5-star standard that we strive for. We would love to speak with you to learn what else we could have done to make your experience even better. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Worst service ever .More interesting in charge me to repair a tire.Service manager unprofessional attitude.Am glad there are other Toyota dealerships in the area
Business response:
Customer service is always a top priority to us, and its disappointing to hear that we didnt exceed your expectations. Our goal is to fix any unresolved issues as quickly as possible. Please contact CJ Kinch at 407-302-8889 to further discuss the situation.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,579 reviews.
When is Seminole Toyota open?
Seminole Toyota is open now. It will close at 9:00 p.m.