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2450 Parr Dr, The Villages, FL, 32162, United States
Get directionsBasically the men and women are in their own neighborhood. And its small, meals are excellent.
After reviewing/touring several places, we decided to place our loved one here. It appears to be the safest and most suitable facility for her and her needs.
They appear to be somewhat short-staffed for the needs of the residents. While I’m sure they meet the required staffing levels, additional support would likely improve overall care and responsiveness. The staff genuinely try hard and seem to care about the residents, which I truly appreciate. I’m not entirely sure how often activities are offered or what the schedule looks like. My dad visits every day and rarely mentions any activities. From both his feedback and my own observations, it seems many residents spend time sitti... read more
Despite a mix up about the day of the scheduled tour, I was well looked after and had a chance to see the facility. All my questions were answered.
We would rate it a definite 4. There were a couple issues/concerns and most have been addressed and resolved. We would absolutely recommend this community to other families. Serenades has a comforting atmosphere and caring staff. It has been a great experience for our family to have our father there and know he is well taken care of.
We found a home for mom. Staff was very knowledgeable and feel comfortable having mom be a resident.
Serenades is very clean and I like that it is strictly memory care. My tour was led my [name removed] who was very knowledgeable and answered all my questions.
Nice facility that seems to offer everything important including caring staff and a safe warm environment for their residents. I think the grounds are beautiful and the atmosphere friendly, and inviting. Having all amenities available such as doctors, barbers, exercise equipment and activities, plus a welcoming atmosphere for dining and socializing make this a really nice place for a loved one to consider.
I did a half dozen tours. They seemed to be properly staffed. The rooms seemed clean. There were no bad smells as we walked through the facility. The facility had a "home like" feel...quaint, not sterile. The price was also important. I would recommend them. My overall experience was very positive. I'm not naïve to the costs of running these places and how they can save money with med techs. Personnel issues are going to always be a problem. I don't know what qualifies one to be a med tech, but I wish that there were more nu... read more
Business response:
Dear Bob, Thank you for sharing your experience and recommendation. I’m glad you found our community to be welcoming, well-staffed, and comfortable. We strive to maintain a warm, home-like environment while ensuring quality care for our residents. Your feedback on staffing is appreciated, and we remain committed to providing attentive, compassionate support while balancing industry standards and resident needs. Let us know if you have any questions. Thanks again! Angela Hillert, Executive Director
Serenades at The Villages has a 4.2 star rating with 138 reviews.
Serenades at The Villages is open now. It is open 24/7.