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Serenades at The Villages
- Assisted Living Facilities
- The Villages, FL
About this business
Location details
2450 Parr Dr, The Villages, FL, 32162, United States
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Very nice looking facility, unfortunately I moved my wife out!! it is not what they lead you to believe, staff changes nursing changes, poor operation, no communication on resident well being, Director was great then disappeared, staff are always complaining, cost was not any different from other memory care, prefer home care than this any day.
Business response:
Thank you so much for sharing your feedback. I am very sorry to hear that your experience was not in line with Sonata's principles. Unfortunately, a change in leadership at the community was necessary to improve the operations and overall experience for our residents and their family members. I am confident with our new Executive Director and Wellness Director; Serenades by Sonata at The Villages will continue to put the needs of our residents first and foremost. I welcome to hear more from you should you like to discuss you... read more
Frequently asked questions about Serenades at The Villages
How is Serenades at The Villages rated?
Serenades at The Villages has a 4.2 star rating with 114 reviews.
When is Serenades at The Villages open?
Serenades at The Villages is open now. It is open 24/7.