This profile has been claimed by the business owner or representative.
Shawn Murphy of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbus, OH
About this business
Location details
355 E Campus View Blvd, Suite 200, Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Got back to us quickly with answers to our questions
Business response:
Hi Nancy, I really appreciate your kind words and the 5-star review. It was a pleasure to work with you, and I'm glad I could provide the quick responses you needed. Should you have any more questions or need further assistance in the future, I'm here to help. Thanks again for choosing Mutual of Omaha Mortgage! Best, Shawn Murphy
Verified by Mutual of Omaha Mortgage
Shawn was always available either by phone or text day or night weekends or weekdays. He answered all my questions quickly and completly
Business response:
Harvey, it's been a pleasure working with you through this process. Making myself available to you is key, as I know buying a home is a big decision and can be stressful. I appreciate you taking the time to leave a review!
Verified by Mutual of Omaha Mortgage
Closing costs kept getting higher and higher with every disclosure. It would be best to calculate this from the get-go.
Business response:
I appreciate your feedback, Joshua. It is indeed important that our customers fully understand the breakdown of closing costs from the beginning. I apologize if the disclosures seemed confusing or unexpected. I assure you that we are already working on improving the clarity of these costs in the early stages of the mortgage process. I truly value your input and thank you for bringing this to our attention. I am hopeful that your next experience with Mutual of Omaha Mortgage will be better.
Verified by Mutual of Omaha Mortgage
Shawn made it very easy till understand what is going on and to understand what we needed to do on our end to get things going.
Business response:
I'm thrilled to hear that you found our process straightforward, Tyler. It was my pleasure to help you understand what was needed for us to move forward. Your feedback is greatly appreciated and it's always fantastic to hear when we're hitting the mark! If you have any other questions or need further assistance in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Very helpful with all the questions we had!
Business response:
I'm really glad to hear that you found our interactions helpful, Carl. Your questions are always welcomed and it was a pleasure assisting you. I'm thrilled that your experience with Mutual of Omaha Mortgage was a positive one. I appreciate the 5-star rating and look forward to helping you with any future needs.
Verified by Mutual of Omaha Mortgage
My lender Shawn Murphy was on all of it at all times. Answered all my questions and on a timely manner. Made my husband and I feel important through our whole experience. Felt more of like a friend helping then anything else. I wpuld highly recommend shawn for anyone of my family and friends to use and I really hope this company does something in return to recognize they have an awesome employer!
Business response:
Hi Melissa, thank you for the stellar review and the kind words! I'm thrilled to hear that you felt valued and supported throughout the entire mortgage process. It was a pleasure assisting you and your husband with this experience. I strive to build a friendly and trusting relationship with all my clients, and I'm glad you felt that. Your recommendation means the world to me and Mutual of Omaha Mortgage. I'm here for you if you or your family and friends ever need anything in the future. Thanks again for choosing us!
Verified by Mutual of Omaha Mortgage
Everything was fast and easy and minimal work on our end was very helpful the whole time and made my first time buying a home a great memory
Business response:
I'm thrilled to hear that you had a positive experience with your home purchase, Zackary. It was my pleasure to assist you throughout the process, and I'm glad I could help make it an enjoyable memory for you. Thank you for choosing Mutual of Omaha Mortgage and for the excellent rating. Your feedback is greatly appreciated. If you have any future needs, don't hesitate to reach out!
Verified by Mutual of Omaha Mortgage
Prompt service, quick replies
Business response:
I'm thrilled to hear you were pleased with the service, Austin! Your feedback means a lot to me. Serving customers promptly and ensuring quick replies are something that I always strive for at Mutual of Omaha Mortgage. Thank you for the perfect rating and for choosing us for your mortgage needs. Let me know if there's anything else I can assist you with in the future.
Verified by Mutual of Omaha Mortgage
Communication was great. And customer service
Business response:
I'm thrilled to hear that you had a positive experience with our communication and customer service, Ronald. Your high rating is much appreciated. It was a pleasure supporting you through your process with Mutual of Omaha Mortgage, and I'm here should you need anything else. Take care! - Shawn Murphy
Frequently asked questions about Shawn Murphy of Mutual of Omaha Mortgage
How is Shawn Murphy of Mutual of Omaha Mortgage rated?
Shawn Murphy of Mutual of Omaha Mortgage has a 4.8 star rating with 110 reviews.
When is Shawn Murphy of Mutual of Omaha Mortgage open?
Shawn Murphy of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.