Shawn Murphy of Mutual of Omaha Mortgage

Business response:

I'm thrilled to hear that you had a positive experience working with me at Mutual of Omaha Mortgage, David. As a first-time homebuyer, I know how important it is to feel supported during this process and I'm glad I was able to provide that for you. Your satisfaction is my priority and it was a pleasure to assist you in meeting your timeline. Thank you for taking the time to share your review and for the full 5-star rating. I look forward to the opportunity to work with you again in the future. 

Business response:

I truly appreciate your kind words, Robert. I'm thrilled to hear that you were satisfied with the service provided. It was a pleasure to assist you and I'm glad I could make the process easier for you. I'm here anytime you need assistance. If you ever need to work with a lender again, I hope you'll think of me at Mutual of Omaha Mortgage. Thanks for the high rating! 

Business response:

I'm delighted to hear your positive feedback, Michael. It was my absolute pleasure to assist you and provide quick responses to your queries. I strive to keep our process as straightforward as possible, and I'm glad to know that you found the rate competitive. Your satisfaction is my priority. Please do not hesitate to get in touch if you need any further assistance. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating. Shawn Murphy 

Business response:

Jennifer and Bob, Your review genuinely warmed my heart and I can't thank you enough for your kind words. I strive to make every client feel like part of the family and it means the world to me that you felt this connection. I thoroughly enjoyed working with you both and helping you realize your dreams. Knowing that you felt encouraged and positive during our interactions is incredibly rewarding. Remember, just because we've completed this part of your journey, doesn't mean our relationship ends here. I'll always be around... read more

Business response:

I'm thrilled you had a great experience, Blanca! I apologize for the last-minute changes and the shift in the closing date. This isn't typical, and I appreciate your understanding. Your positive feedback means a lot to me and the Mutual of Omaha Mortgage team. Please don't hesitate to reach out if you need anything in the future. Thank you for choosing us for your mortgage needs. 

Business response:

I'm grateful for your review, Jihwan. It's good to know you had a positive experience with me at Mutual of Omaha Mortgage. I strive to provide the best service and your rating of 4.66 out of 5 stars really validates my effort. Thank you for taking the time to share your thoughts. I hope to have the opportunity to assist you again in the future. 

Business response:

I appreciate your feedback, Terron. I'm glad to hear that you found my responses helpful and timely. At Mutual of Omaha Mortgage, we strive to provide the best service possible. Your rating indicates that there might be areas of improvement. Please feel free to share any additional comments or suggestions. Looking forward to serving your future needs. 

Business response:

Thanks for the stellar review, Max! I'm glad to hear that you found my service helpful and responsive. Your satisfaction is my top priority at Mutual of Omaha Mortgage. Don't hesitate to reach out if you need anything else. Thanks again! 

Business response:

Thank you, David, for the wonderful review. Your kind words mean a lot to me. I'm really glad I could help make your first-time home buying experience a smooth one. Making sure that all your questions were answered, no matter how simple or complex, was my priority. Our team at Mutual of Omaha Mortgage always strives to meet our customers' timelines and I'm happy we could get you to close in thirty days. Looking forward to assisting you in the future.