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Sherwood Kia
- Automotive
- Sherwood Park, AB
About this business
Kia Dealership in Edmonton, Alberta Sherwood Kia in Sherwood Park, Alberta has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our massive Kia inventory online, set up a test drive with a sales associate, or inquire about financing! Sherwood Kia is located in Sherwood Park, Ab. As a Kia dealer serving the Edmonton area, offering new & used Kia cars, trucks and SUVs to all of our neighbors in Fort Saskatchewan, Leduc, Beaumont, St. Albert, Stony Plains, F... read more
Location details
20 Broadway Blvd., Sherwood Park, AB, T8H 2A2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I do like Sherwood Kia overall. This past visit was because I needed an alternator, I was told there would be an extra charge because they needed to move and drain an a/c line and then recharge the a/c. My husband went and researched, in which case every video and review for this repair he found said nothing about having to remove an a/c line. Eventually, they ended up not doing the extra step. I do appreciate they ended up not charging me, but I think it’s important to have a trusting relationship with your mechanic and ser... read more
Business response:
Hello Andrea, Thank you for taking the time to share your feedback about your recent visit to Sherwood Kia. We appreciate your overall positive experience and are glad to hear that Sheldon, our service rep, provided professional assistance. We apologize for any confusion regarding the additional charge for moving and draining an A/C line. Our intention is to always provide transparent and accurate information to our customers. We will use your feedback to improve our communication process and ensure that our customers have... read more
Sheldon was so helpful in getting my car in for servicing. I really appreciate good customer service and this is where he excels! Very personable, focused and professional. Takes the time to explain what steps were taken to resolve the problem. Thanks Sheldon!
Business response:
Dear Mary Margit, Thank you so much for taking the time to leave us such a wonderful review! We're glad to hear that Sheldon provided you with excellent customer service during your recent visit to Sherwood Kia. We greatly appreciate your kind words regarding Sheldon's helpfulness, professionalism, and personable nature. It's fantastic to know that he took the time to explain the steps taken to resolve the problem with your car. We always strive to offer our customers the best service possible, and we're glad to hear that ... read more
As always the team greeted me politely and put me through the process quickly. After my oil change I was told I needed an air filter but they were waiting for restock and would call me when it came in. I just got in my car and ready to drive away when they called me and said the truck just came in with the filter. They installed it immediately. Fantastic customer service.
Business response:
Greetings Jose Carlos and Shannon, Thank you for taking the time to leave a review for Sherwood Kia. We're thrilled to hear that our team provided you with quick and polite service. It's also great to hear that you were informed about the air filter and that we were able to install it immediately. We appreciate your business and hope to see you again soon. Best, Sherwood Kia team (877) 293-9409
It was easy booking the appointment and I was taken care of as soon as I arrived. KIA finished the work in under 2 hours and they kept me appraised of the progress. Sheldon was great to work with and kept me informed. Very kind person. I will continue to bring my vehicle to Kia.
Business response:
Greetings Shannon, Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with Sherwood Kia and that Sheldon was able to keep you informed throughout the process. We appreciate your continued business and look forward to serving you in the future. Best regards, Sherwood Kia (877) 293-9409
Helped quickly, friendly, great explanations and. In and out quickly.
Business response:
Greetings Harry, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience at Sherwood Kia. Our team is dedicated to providing fast and friendly service while ensuring that our customers fully understand everything involved in their vehicle's care. We appreciate your business and hope to see you again soon! Best regards, Sherwood Kia (877) 293-9409
Great service and great customer service Thank you.
Business response:
Greetings Almas! Thank you for taking the time to share your experience with us. We are glad to hear that you received great service and customer service at Sherwood Kia. We appreciate your feedback and hope to continue providing you with exceptional service. Thank you again for choosing Sherwood Kia. If you have any concerns or questions in the future, please do not hesitate to reach us at (877) 293-9409. Thank you!
I came in for an oil change and it was quick. Did not take long. My car was washed too. Thank you
Business response:
Greetings Darlene! Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your oil change was quick and efficient and that your car was even washed! We strive to provide the best customer service possible, so it's wonderful to hear that we met your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us at (877) 293-9409. Thank you again for choosing Sherwood Kia!
Sheldon in service is such a pro, very experienced with the process an very pleasant to deal with.
Business response:
Greetings Norah, Thank you for taking the time to leave a review of your recent experience at Sherwood Kia. We appreciate your rating of 4 and the positive feedback for Sheldon in our service department. We are glad that he was able to provide you with a professional and pleasant experience. If you have any further feedback or questions, please feel free to contact us at (877) 293-9409. Thank you, Sherwood Kia Team
Great work and very pleasant 👍
Business response:
Greetings Wendy Anita! Thank you for sharing your positive experience with us. We are thrilled to hear that you enjoyed working with our team. It is always our top priority to provide excellent customer service and we are glad that we were able to exceed your expectations. Thank you for choosing Sherwood Kia for your automotive needs and we look forward to assisting you again in the future. Best regards, Sherwood Kia
Frequently asked questions about Sherwood Kia
How is Sherwood Kia rated?
Sherwood Kia has a 4.8 star rating with 4,198 reviews.
When is Sherwood Kia open?
Sherwood Kia is open now. It will close at 6:00 p.m.
Need help? Contact us.
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