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Shoreline Central Animal Hospital
- Veterinarians
- Shoreline , WA
About this business
Location details
15915 Westminster Way N, Shoreline , WA, 98133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Went to for the first time and I was shown just how much (or little) they "care" about an animals well-being and whether they live or die. My tea cup Chihuahua had become sick this morning and I waited to see if she would get better because the last time she became I'll due to her eating something she shouldn't have, it cost me near $800 and all they did was give her fluids. I am in collections because of that visit. So when I heard about value get being affordable care I was so relieved. I knew I had to find a vet that i co... read more
Horrible experience! Been waiting for over 3 days for x-ray results after paying over $400 for X-rays (almost double what we were quoted). We have called the clinic 3 times today, and my husband even went to the clinic to get the results, but they refused to get them to us. I was promised that we would get a call today when the clinic called, but the clinic closed over 2 hours ago, and still no call. This is ridiculous! My dog is in pain, we want to help him, but our vet is jerking us around! After bringing all of our animal... read more
The veterinarian barely even looked at my cat before diagnosing him with something he turned out not to have. She botched the pain shot, and was unable to give him a pill. She offered me two estimates - $300 and $600 - both for things he didn't need. Went to my olds vet and paid under $100. My cat is fine. They weren't even nice to him!
I have used this vet on one other occasion for routine dog vaccinations. At that visit I was told they don't make appointments. The animals are seen in order of arrival. No issues. This most recent visit I arrived at 4:30 pm in the reception area with my dog who seems to be having mouth pain. The receptionist was talking with another customer. I was looking for a place to sit down when the receptionist said to me "We are closing and can't see your dog. We are open tomorrow at 9am." I was upset for my dog and close to crying... read more
I made appointment to get my kittens neutered and spayed, I have 3 boy Bengals and 1 female. They are 13 weeks old. I was told they did this and no problem just need to be at least 2 pounds which they are. I even received the follow up phone call as a reminder to take the food and water away by 8pm the previous evening. I get my kittens loaded up on carriers drive 45 minutes to the clinic only to have them say they do not do kittens, they need to be 6 months old. Now I am pissed, because I fully disclosed what kind of kitte... read more
Business response:
Sharon, we take our client feedback very seriously and are truly sorry we didn't deliver an exceptional experience. It is our policy that pets need to be seen for an exam prior to surgery- as we are not in the practice of scheduling surgeries on pet's we have not seen for an exam within the last 30 days. Once again, we truly apologize if this was not explained clearly and can assure you we will review communication policies internally. We kindly ask you please give us a call at your convenience and our practice manager would... read more
Although the name is "Value Pet" their rates are average, and as most vet clinics they " Find" things to add to your bill so ends up being a whole much more than what you were expecting... They are always understaffed so even when you call on the phone, you have a long wait on hold. A long wait. Same as when you have an appointment, they are always running way behind and they tell you the doctor is in an emergency surgery. Expect to spend a minimum of 3 hours there and end up paying the same or more than anywhere else. Two... read more
Business response:
Gabriela, we apologize you were not satisfied with your experience. We do our best to see every client in an efficient manner, but as a walk-in only clinic, we do sometimes have inevitable delays. We value your feedback and will continue to work on ways to improve our work flow without compromising quality of care.
The worst vet ever. Wanted to put my dog to sleep to examine her... said she was aggressive. Tried it again same vet refused to see her. She saw many vets inbetween these visits with other clinics. Then refused to fill a medication because the vet had not "seen" my dog. The vet "saw" her but refused to examine her. She now goes to Banfield and zero problems! Ear cleanings. Teeth cleanings, etc...... comprehensive care and they don't run out of medications like they do at value.
Not a fan! Cost me $65 just to have an eye infection treated for my 14-yr old shih tzu. Come to find out, all they gave me was essentially neosporin (triple antibiotic ointment). This after a lecture and guilt trip for not doing their full diagnostic treatment plan ($300+), which I declined because I'm the middle of an out-of-state move and not employed presently. :(
Terrible customer service. Unqualified clinical treatment of dogs and cats is not preferable. This is a cheap clinic that misdiagnosed our dog. We ended up taking our dog to an ER hospital that same day. The vet gave the wrong meds a highly dangerous issue for misdiagnosing our little guy. If you want fully qualified veterinarian treatment for your animals, go to a clinic that has highly qualified staff. You'll pay more but the life of your animal is paramount. This cheap clinic may be good for issues such as flea and tick ... read more
Frequently asked questions about Shoreline Central Animal Hospital
How is Shoreline Central Animal Hospital rated?
Shoreline Central Animal Hospital has a 4.6 star rating with 1,002 reviews.
When is Shoreline Central Animal Hospital open?
Shoreline Central Animal Hospital is closed now. It will open at 9:00 a.m.