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15915 Westminster Way N, Shoreline , WA, 98133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This was my very first visit to establish care for my 10 y/o rescue dog. We experienced Long wait times despite having the first appointment of the day. A tech, not the veterinarian, gave her vaccine in her hind leg ( where it has never been given), made her yelp and jump, and had to re- inject her. During the weekend my dog had an allergic reaction to the vaccine ( itching and biting all over- again she has never reacted that way) and I had to wait about 8 hours for a response after calling and speaking with a technician at... read more
Business response:
Sonia, we’re sorry to hear that you had a negative experience with us. We strive to offer exceptional customer service and care and are disappointed that we didn’t meet your expectations. I am happy to go over any questions about your visits to help better understand We have shared your feedback with our team to improve our service for future visits. I did leave a message for you so please feel free to call me back if you wish.
Good price and nice receptionist. The rest is horrible. Inadequate vet who didn't have much knowledge and I asked for a different vet multiple times and got ignored and stuck with the same inadequate doctor who misdiagnosed and didn't help my dogs at all. Told me my puppy had heart murmer then said it was gone the next visit. She couldn't figure out what my other dog's skin condition was and she is still suffering it. Asked for different vet every time and always got the same one. Also asked her for my puppy's simparica pres... read more
Business response:
Hi Susanna, I am sorry to hear you did not have a good experience here. I would love to speak with you further if you can, to hear your feedback and resolve any questions or concerns. I am unable to locate your account but please feel free to call us at 206-402-3478 and ask for the manager.
I had high hopes for this place. The receptionist who took my phone call for the appointment was really nice, and made the whole process stress-free and I felt confident about my appointment. However, coming in, the vet technician and the doctor who met with me and my cat were not kind and greatly overstepped in judgement. My cat was being seen for a post birth check up, and they treated me like i wan an idiot. Maybe it's because I am in my early 20s, and have very dark purple hair, and a cat that I am breeding (that I shoul... read more
I called them saying my cat have a was coming out of miles can somebody please take a look at it all I heard back we're fully booked do you wanna call back tomorrow at 7:15 and schedule appointment. Unbelievable customer service will never use them and I will bid on anybody to go into your precious animals to this hospital that care only about the money nothing else is concerned for them call tomorrow at 7:15
Business response:
Nikita, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and appreciate your feedback. We always try to do what is best for you and your pets.
Shoreline Central Animal Hospital has gone down hill so much. We understand it's Covid but it's to the point where no one should bring their pets here. They are extremely unprofessional especially Emily who has addressed us on multiple occasions with no sympathetic. She and the rest of the staff are extremely uncompassionate. We loved Dr Paulsen & Dr Snyder but other than that stay away! They used to be a great place where we felt we could take our pets. We spent two years coming here. The fact that they told us our dog cou... read more
What a joke this place is. Went there for my 8 week old lab's new puppy check up at 330p yesterday. I walk in and they tell me to go wait in my car and text them that I'm here and what parking place I'm in, and they'll come out to get her. After doing so, and waiting 25 more minutes, someone comes out to tell me they're running late and it could be another hour. I asked if she was kidding, 90 wait for an 8 week old puppy? Was told, yes, so we left. I asked why they didn't tell me that when they rudely told me to go wait in t... read more
I have been bringing my dog here 6 years. The clinic changed their name last year. I brought my dog in for dental and their prices doubled with the name change. Absolutely ridiculous. You have lost my dog as a patient forever. Shame on you.
This update is long overdue. My visit went well with the vet. However, the vet was saying that my cat Mitts, may require eye drops that have a dye in them to check for scratches and such. I have two cats and they get very playful sometimes. So I thought maybe he had been scratched in the eye. The vet told me this would require sedation to put the dye drops in his eye. We agreed to see if the medication would work first. I got home and did some research and realized that to put a quick, painless drop in my cat's eye does no... read more
Be warned... I took my "kids" here for a check up and nail trim and the vet himself was fine; he gave us plenty of details etc...but the vet tech that helped us sucked. She cut one of Finn's nails waaaay too short (it's now a wound) and said nothing to us. We heard him yelping but thought it was another doggie. We were sent home with flea meds for both Finn and Teddy; Teddy was given the incorrect flea medicine. I called them to verify what I was given and was asked to return to the clinic for a replacement. When I got th... read more
Shoreline Central Animal Hospital has a 4.6 star rating with 1,002 reviews.
Shoreline Central Animal Hospital is closed now. It will open at 9:00 a.m.