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350 Northpark Dr, Kingwood, TX, 77339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
My biggest complaint would be how uncomfortable and worn the chairs are. I felt like I was sitting on someone's old dirty recliner. I could not relax or rest my head bc I was grossed out. I didn't want my head or my skin touching it. It's the 1st and last time I'd go to this location.
Restrooms looked like they haven't been cleaned in days. Behind the seats were filled with popcorn and trash. Movie quality was good. Temperature in the theater was good. Seats do need to be fixed.
Business response:
We take your feedback seriously. Please contact us at (346) 658-5717 to address your concerns about the cleanliness and seating. Thank you.
Every single seat has the vinyl almost completely peeled off. And there's no point in buying a ticket since there's no one manning the podium anymore. Save your money and just walk on in.
Business response:
We are sorry to hear about the seat condition and staffing issues. Please contact us at (346) 658-5717 to discuss your experience.
This place literally needs a major renovation! Every theater seat is peeling tremendously. We used to come here all the time growing up. It was the place to be during the weekends, now I wouldn't recommend this place to anyone. Also just to add the workers must be pretty lazy because there was trash and popcorn all over the ground and seats. Absolutely disgusting!! I complained and all they did was say sorry. never again.
Business response:
Please accept our apologies for your disappointing experience at Showbiz Cinemas Kingwood. Your feedback is appreciated.
Everything. The Ripped seats are horrible. The Burnt popcorn was the icing on the cake.
Business response:
Apologies for any inconvenience with the ripped seats and burnt popcorn. Please contact us at (346) 658-5717 to discuss.
This was my go to Movie Theater from 2015 - 2023. Went to see "Avatar Fire & Water" in 3D today 12/24/2025. The Movie seats (Faux leather) absolutely have gotten worn out and disgusting. The movie started almost 30 minutes late also with no previews. 12:15 showing the movie started almost 12:40....Technical issues. Will be going to Fall Creek or New Caney from now on!
Business response:
We apologize for falling short with worn seats and technical delays. Your loyalty meant everything to us. Please contact (346) 658-5717 to discuss.
The seats in the theatres are torn up and worn. Not good business to charge fees for a movie and be in business with torn and raggedy seating. The cushions coming out of the chairs. This needs to be improved or close down.
Business response:
We are sorry to hear about the torn seating. Your feedback about the cushions is noted. Please contact us at (346) 658-5717 to discuss.
Disgusting. People have very low standards if they give this place anything other than the "required" 1 star. I will be going to Cinemark in New Caney until the upholstery has been replaced. It's worth the drive.
Business response:
We regret to learn about the upholstery concerns. Your feedback matters and we're working to improve. Please contact us at (346) 658-5717 to discuss further.
Most of the seats are too old and torn apart. The filler inside the chairs fell out. They need to be reupholstered.
Business response:
Apologies for any inconvenience. We understand the seats need attention and are working to improve comfort for all guests. Please contact a Manager at 346-658-5717 for assistance. Thank you for sharing. Hope to see you again soon for more holiday movie release excitement, like Zootopia 2 beginning tomorrow, Weds, 11/25!
Showbiz Cinemas Kingwood has a 4.3 star rating with 3,982 reviews.
Showbiz Cinemas Kingwood is open now. It will close tomorrow at 12:00 a.m.