Showbiz Cinemas Kingwood

Danyelle H. 

on Yelp

11 months ago

The CHAIRS!!!!! The seats are disgusting and need to be replaced. My family went on Saturday and could not enjoy ourselves from thinking something may crawl on us from the busted up seats we were sitting in. Seat cushions coming out!! Just Gross!!!!! Prices for tickets and food should cover replacing chairs in the auditoriums. Sadly it wasn't just ours seats but all the seats and not just in the adutorium we were in. 

Laura S. 

on Yelp

a year ago

Pretty bad experience. Arrived at 6:55 for a movie starting at that time. Figured we would grab some snacks and be done in 10 min, bypassing the credits. Wrong. There was one person manning the counter for at least 10 groups in line. People were ordering hot food only to find out none of it was ready - we were some of those people. It took 35 minutes to get some mini corn dogs and fries. We missed more than the credits but a chunk of the movie, too. I'm not sure how you don't have things like hot dogs ready to go when they'r... read more

Brian M. 

on Yelp

a year ago

My family and I have been coming to this theatre for years. Unfortunately not sure we will ever order food from here again though. My little daughter ordered a pepperoni pizza and watched Moana 2. She bit into the pizza only to get a metal screw in her mouth she had to spit out. I brought it back to the counter and the girl didn't give me a refund but just handed me a popcorn. What the heck!?! 

Adriana C. 

on Yelp

a year ago

Wow it's been a while since we came here. The seats were so uncomfortable, it feels like you're sitting on metal and they are so worn out that all the faux leather is pealing. Please get new recliners!!! This was in theater 7. Not sure if the other theaters have newer recliners. 

Lauren D. 

on Yelp

2 years ago

Whenever I went to this location of Showbiz I got horrible service. First things first, they wouldn't let my 22 year old sister into a rated R movie because she had down syndrome. She enjoys these movies yet they didn't care about that and wouldn't hear it. She really wanted to see the movie yet they wouldn't due to her having down syndrome. Me and her are both over the age of 21 yet we couldn't see the movie. This is bullshit. So, we decided to watch to watch a different movie but it only got worse. They wouldn't let us pay... read more

Alex C. 

on Yelp

3 years ago

Second time I come on a Tuesday and there's a long line. They should prepare for the extra crowd. The lines move very slow. Takes 5-7min to attend 1 guest 

Emily H. 

on Yelp

3 years ago

Ladies bathroom has had a stall out of order for the past 2 times we have came and the whole bathroom smells like STRONG URINE so disgusting. 

Omar B. 

on Yelp

5 years ago

I have been visiting the Showbiz theaters for a while now and am absolutely frustrated that in my last 5 visits, they have not made the close caption feature works. I keep telling them in the different locations but they can't seem to make it work even though the movies are advertised as closed caption. Yesterday was my last try. They say they are sorry but in the end, nobody fixes the problem so Management really does not care I guess. Will not be coming back. in addition, I had to wait for 8 min before being waited on yes... read more

Monica A. 

on Yelp

5 years ago

Sat. Feb 27. 7:30pm - Bought my ticket online, got to the theater 20 min before showtime. Only 2 employees working behind counter and BOTH girls were waiting on ONE customer. I was the only other person there. After waiting 10 minutes without any acknowledgement that I was there, I got out of line thinking maybe I didn't need a soda anyway. Went to the ticket podium and no one was there. Went back to the counter and asked the girls if anyone was scanning tickets that were bought online and they said they could PRINT my ticke... read more