SimonMed imaging - Winter Park II

Laura B 

on BBB

a year ago

Had test performed at the ********** location. ****** and ****** took care of me. They were very professional, explained everything in detail and did their best to make sure I was comfortable. I showed up an hour early for my test and they were able to take me on in, which made me very happy as well. 

Patricia P 

on BBB

a year ago

I used to have scans done at hospitals. ***** Imaging in ************* is a personable experience. Starting with their extremely competent check-in clerk who never appears stressed as she is handling multiple tasks/people at the same time. I have now had two ultrasounds with ****** and she is very adept at what she does. She explains next step and always lets you know when pressure will change. Staff is busy but competent. 

Kevin M 

on BBB

a year ago

I used to hate going to the Lake ********* Office. I have had the need to go in on 12/23 and was pleasantly surprised of people being nice. They usually dispatched you with call this #. I could not get the test done due to an electronic gadget in my chest. The lady told me to sit down, and she made the calls found where I could get test done and made the appointment. Sorry I don't recall her name.During 01/24 I returned for a series of test. walked in with no appointment. needed 3 "CT" and she told me it was a slow day and i... read more

Angela H 

on BBB

2 years ago

I'll give them 3 stars because I had a positive experience in the past, and now a negative. This time (the negative experience) I had two scans done, results for one scan came back nice and on time, I am still waiting for the results of the other scan 11 days later (website says turnaround is 1-3 days, verbally they tell you 3-5). Reached out via chat. It **** not reassuring to be told the same thing by two agents two days apart (rest assured, you will have your results soon! We have emailed...). When asking to speak to a su... read more

B Verona G 

on BBB

2 years ago

******** at the Touhy location was great support and helped when I had my imaging done. She is thorough, kind, and explains everything. It made my appointment easy. ********** 

Lupe m I 

on BBB

3 years ago

********-front desk at ************* she was wonderful very plesent God Bless her 

Amanda S 

on BBB

5 years ago

I had a very good experience bringing my elderly mother there for MRI. The front desk was helpful and patient and the Tech was very compassionate and was very knowledgeable. I will definitely go back. I went to the Fashion Square Location off 68th St. 

Katie C 

on BBB

6 days ago

Don't bother making an appointment because they will cancel without telling you, then gaslight you to make you believe it's your fault. I guess the email and text confirmation is merely a suggestion and not an actual appointment. I'd hoped this experience would be an improvement over the last visit, where they were running two hours behind but never bothered to reach out and tell me. ****. Zero improvement. Seriously, book a flight to ****** and get your MRI there instead of dealing with this disaster of a company 

Courtney m 

on BBB

6 months ago

I had gone to simonmed imagining on Feb 10, 2025 2 ultrasound and a mamo. I paid $471.73 on that day from what the person told me when I was checking in. I checked my claim status and it shows that I should of paid $222.39. I have emailed simonmed twice already and no response from them. There is a difference of $249.34.