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SkyHouse Austin Apartments
- Real Estate
- Austin, TX
About this business
Location details
51 Rainey Street, (River Street), Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rainey Street is... (Verified Renter) Rainey Street is obnoxious. The Skyhouse Apartments were lovely for the most part.
The only real... (Verified Renter) The only real downside to the building that I would mention to someone considering living at Skyhouse is the guest parking situation and the slow elevators. That said, I have already recommended Skyhouse to a number of my friends, as all the pros certainly outweigh the few cons.
College dorm / frat house The concierge here told me this place was a “fifth year college dorm” and no words are more true. My neighbor has parties literally all night, people running up and down the hall and slamming doors. I called the police last night at 3am because the concierge said they cannot stop parties here. My neighbors have loud thumping bass music that stop me from working, but really that is the least of my problems. When you complain, the leasing office does nothing.
Business response:
Thank you for sharing your feedback with us. We have carefully considered your concerns, and while we strive to meet our customers' expectations, we believe that your demands are currently not feasible. However, we remain committed to addressing any valid issues and are willing to honor the original offer presented to you.
Management team forgot their Gmail passwords, or they're ignoring me Don't count on management to address your problems, or even acknowledge them. If you move to Skyhouse, you should expect to be completely ignored (except of course when rent is due). I have the world's worst upstairs neighbor. That's not why I'm writing this review, since A) that's just something that comes with apartment living, and B) the leasing office of course has no way of knowing if a potential tenant will be disruptive. The real reason for this revi... read more
Business response:
Thank you for taking our call yesterday to share your feedback, Eric. Our team works hard to provide residents with the best support possible and we apologize that this wasn’t your experience. If you would like to discuss this further, please call us (512) 394-4993.
WORST APARTMENT EVER Absolutely worst place to live. Do not waste your money, go to Milennium. 1. Raise rent significantly but once you search online can find similar units 10-15% cheaper. Raise rent to kick out residents and drive commissions. 2. Do not return deposit. BEWARE. Notice how on all reviews robert comments the same generic message. Yup, no answer because they won't lie and know all comments are factual. 55 days post move out, refuse to return $600 in security deposits. 3. Which leads me to contacting management.... read more
Business response:
Your honest and open feedback regarding your recent lease at Skyhouse Austin, and specifically your move-out experience, is appreciated. We are sorry to learn that you didn’t receive the customer service quality you expected. I’d like to clarify your concerns and offer additional information. Please call or email. I welcome hearing from you. – Robert, Community Manager
Frequently asked questions about SkyHouse Austin Apartments
How is SkyHouse Austin Apartments rated?
SkyHouse Austin Apartments has a 4 star rating with 286 reviews.
When is SkyHouse Austin Apartments open?
SkyHouse Austin Apartments is closed now. It will open tomorrow at 10:00 a.m.