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Somerset House Care & Nursing Home - Country Court

4.7

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Location details

1 Church Lane, Wheldrake, York, YO19 6AW, United Kingdom

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4.735 reviews
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A F's profile image
A F 
3 days ago

My father has been at Somerset House Care & Nursing Home for several months, and the care has been great. The staff are kind, patient, and genuinely caring, always going the extra mile to make him comfortable and keep us informed. The home is warm, clean, and welcoming, even though there are on going improvements, with engaging activities that help residents stay active and happy. The nursing care is good - attentive, professional, and reassuring. It's clear the team truly care about every resident. I'm deeply grateful for t... read more

Business response:

Thank you for your kind review of Somerset House Care & Nursing Home. We are so pleased to know that our staff team are kind, patient and caring towards your father. I will share your feedback with the team. 

R M's profile image
R M 
a month ago

The staff at Somerset are a caring, kind and an attentive top down team. They are friendly, open and welcoming each time I visit. They are interested in each of the residents and ask great questions to find the best ways of supporting people.... they even made welsh cakes for my mother on discovering she was welsh and liked them... huge thank you for that. Whilst there are areas of Somerset which might look a little tired, they are going through a huge programme of updating. My mums room is one of the new ones and it is fabu... read more

Business response:

Thank you for taking the time to leave a review for Somerset House Care & Nursing Home. We truly appreciate your feedback, and it's wonderful to hear you are enjoying our newly refurbished home. We will pass on your kind comments to the staff team. 

Marie H's profile image
Marie H 
a month ago

We would like to say how great full we are for the care and support all the staff provide at Somerset Nursing Care home for our 98 yr old Mum/Gran. She is happy, she always looks lovely when we visit, The food always looks lovely, the staff provide a wide range of activities for the residents. The staff always welcome us and make us feel relaxed. The staff are also very professional towards both the residents and visitors. It's always a pleasure to visit Mum at this nursing home. 

Business response:

Thank you so much for taking the time to leave a review for Somerset House. We are delighted to hear how happy you've been with our care of your loved one. It's our pleasure to take care of her. 

Jennie G's profile image
Jennie G 
5 months ago

Mum became a resident in November 2024. The process from viewing the care home to moving and settling in was smooth and everyone we dealt with was helpful and professional. Mum has settled well and loves the home from home setting. The staff are all amazing can't do enough very caring and in tune with mums needs. Food fantastic and there is always something going on to entertain the residents and their visitors if they want to join in. We are so happy we chose Somerset House. I have given 4 stars for mums room which is a lit... read more

Business response:

Thank you for your lovely review of Somerset House Care & Nursing Home. We're so pleased your mum has settled in well and is enjoying the home, staff, and activities. We appreciate your comments about the room-renovations in progress, and we're excited for the updates. Thank you for choosing Somerset House. 

Anne P's profile image
Anne P 
a year ago

We found throughout his short stay that the patience, kindness, cheerfulness and general helpfulness of all the staff were exemplary. 

Business response:

Thank you for leaving a review for Somerset House Care & Nursing Home. We are so pleased to know that your loved one was well cared for during their time with us. I will share your kind words with the team. 

David C's profile image
David C 
a year ago

My mother, who will shortly celebrate her 96th birthday, receives all-round excellent care at Somerset House. She is especially fond of the many activities and external visits provided by the staff at the home. 

Business response:

Thank you for writing a review for Somerset House Care and Nursing Home, we are delighted to hear that your mother is fond of the activities organised at the home. 

Kathryn B's profile image
Kathryn B 
a year ago

Whenever we visit the staff are very pleasant and helpful, always offering us drinks. The home is always clean and the bedrooms are very clean, tidy and have beautiful furniture. The lady I go and visit is 93 and is very well looked after and is very happy in Somerset House. 

Business response:

Thank you for taking the time to write a review for Somerset House Care & Nursing Home. We are so pleased to know that your visits to our home are always positive and that the lady you visit in our care is well looked after by our staff team. I will share your kind words with the team. 

Christopher E's profile image
Christopher E 
a year ago

My brother-in-law has been a resident of Somerset House for 18 months. I have been impressed with the management and staff who are friendly but also professional. The housekeeping is good and the food is appreciated by my brother-in-law. His clothes are laundered daily. Whilst he was very independent and reluctant to leave his house he appreciates the quality of care he receives. My wife is kept fully informed by the care home staff. 

Business response:

Thank you for taking the time to leave such a lovely review for Somerset House Care & Nursing Home. It fills us with joy to know that your brother-in-law is settled with us and you are pleased with the care and professionalism of our staff team. I will make sure to share your kind words with the rest of the team. 

Yvonne A's profile image
Yvonne A 
2 years ago

The staff at Somerset House provide a consistent, very caring and attentive quality to the home. One of it's many strengths is that there is not a high turnover of personnel and the home does not use bank staff, this ensures that care is personalised and faces are familiar which is so important, both to residents and relatives. 

Business response:

Thank you for taking the time to leave such a lovely review for Somerset House Care and Nursing Home. We appreciate your kind words and they will be shared with the staff team. Best regards. 

Frequently asked questions about Somerset House Care & Nursing Home - Country Court

How is Somerset House Care & Nursing Home - Country Court rated?

Somerset House Care & Nursing Home - Country Court has a 4.7 star rating with 35 reviews. 

When is Somerset House Care & Nursing Home - Country Court open?

Somerset House Care & Nursing Home - Country Court is open now. It is open 24/7.