Somerset House Care & Nursing Home - Country Court

4.8

Assisted Living Facilities
York

About this business

Wellness Assisted Living Facilities

Location details

1 Church Lane, Wheldrake, York, YO19 6AW, United Kingdom

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4.860 reviews

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Anne P

2 years ago

We found throughout his short stay that the patience, kindness, cheerfulness and general helpfulness of all the staff were exemplary.

Business response:

Thank you for leaving a review for Somerset House Care & Nursing Home. We are so pleased to know that your loved one was well cared for during their time with us. I will share your kind words with the team.

David C

2 years ago

My mother, who will shortly celebrate her 96th birthday, receives all-round excellent care at Somerset House. She is especially fond of the many activities and external visits provided by the staff at the home.

Business response:

Thank you for writing a review for Somerset House Care and Nursing Home, we are delighted to hear that your mother is fond of the activities organised at the home.

Kathryn B

2 years ago

Whenever we visit the staff are very pleasant and helpful, always offering us drinks. The home is always clean and the bedrooms are very clean, tidy and have beautiful furniture. The lady I go and visit is 93 and is very well looked after and is very happy in Somerset House.

Business response:

Thank you for taking the time to write a review for Somerset House Care & Nursing Home. We are so pleased to know that your visits to our home are always positive and that the lady you visit in our care is well looked after by our staff team. I will share your kind words with the team.

Christopher E

2 years ago

My brother-in-law has been a resident of Somerset House for 18 months. I have been impressed with the management and staff who are friendly but also professional. The housekeeping is good and the food is appreciated by my brother-in-law. His clothes are laundered daily. Whilst he was very independent and reluctant to leave his house he appreciates the quality of care he receives. My wife is kept fully informed by the care home staff.

Business response:

Thank you for taking the time to leave such a lovely review for Somerset House Care & Nursing Home. It fills us with joy to know that your brother-in-law is settled with us and you are pleased with the care and professionalism of our staff team. I will make sure to share your kind words with the rest of the team.

Yvonne A

3 years ago

The staff at Somerset House provide a consistent, very caring and attentive quality to the home. One of it's many strengths is that there is not a high turnover of personnel and the home does not use bank staff, this ensures that care is personalised and faces are familiar which is so important, both to residents and relatives.

Business response:

Thank you for taking the time to leave such a lovely review for Somerset House Care and Nursing Home. We appreciate your kind words and they will be shared with the staff team. Best regards.

Denise N

3 years ago

I always find the staff here most pleasant and helpful. My mother is well looked after and cared for. The management team are most helpful and polite.

Business response:

Thank you for your kind words regarding Somerset House and the care we provide for your mother. It's a pleasure to care for her and your feedback will be shared with the team. Best regards.

Pamela B

3 years ago

Reall good care home with lovely staff. Always polite and friendly. Nothing is too much trouble, we are always made welcome and offered a drink. Lovely place.

Business response:

Thank you so much for your kind words and feedback for Somerset House Care and Nursing Home. Your comments will be shared with the staff team. Best Regards,

John M

3 years ago

All the staff are really friendly to me and Mum.

Business response:

Thank you for taking the time to leave a review for us at Somerset House Care and Nursing Home. We are delighted to have your mum here in our care. Best regards,

E B

3 years ago

This home is very well run. All the staff welcome us all every time we visit. They look after our mum very well indeed. They are the best.

Business response:

Thank you for your kind review of Somerset House Care & Nursing Home. We are very pleased to hear that you are happy with the care our staff provides for your mum. I will share your kind words with the rest of the team.