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1 Church Lane, Wheldrake, York, YO19 6AW, United Kingdom
Get directionsA lovely home with a nice group of staff who are kind and caring. My mother is well cared for and staff go out of their way to make sure she is comfortable and content. Management are approachable and I see a varied range of activities, even though my mother doesn't like to join in, it is good to know the option is there for her. As a nurse myself, I am impressed with the level of physical care delivered even if sometimes my mum has to wait a little. I am always kept updated in her care and informed of issues.
My mother-in-law is well cared for and well respected. Staff relate very well to her and I feel they know her preferences, skills and her needs. The catering is very good and there is plenty of choice of home cooked food. Management are approachable and respond to suggestions and requests. There is a lovely atmosphere and many of my mother-in-law's visitors have commented on the friendly welcome they get.
I visited a friend in the home last year. I was very impressed by the welcome I received from the staff on my arrival. My friend's room was lovely, and she seemed extremely content. The facilities were better than I expected. The food was of a very good standard. I think that if my circumstances were to change, and I could not take care of myself, then I would certainly apply for residency.
Currently, the care home is going through many changes including a change to management and staff. Hopefully for the better in some ways. My grandma is happy there but I am never 100% happy with all care, always have to keep checking e.g. my gran always has really dirty hands so hygiene care is always questionable. She is rarely taken out or any activities going on to keep her mood happy. Care staff try their best to get things right but a number of times they are understaffed (this has started to improve I think).
The home is spotlessly clean. Since my mother entered the home, she has been treated with nothing but kindness and considerate. The staff and facilities are fantastic and nothing is too much trouble.
Somerset House Care & Nursing Home - Country Court has a 4.7 star rating with 39 reviews.
Somerset House Care & Nursing Home - Country Court is open now. It is open 24/7.