This profile has been claimed by the business owner or representative.
1 Church Lane, Wheldrake, York, YO19 6AW, United Kingdom
Get directionsMy mother has been a resident for 18 months and has always been looked after well. All the staff have a caring attitude, and nothing seems to be too much bother. The home is always clean, and so is my mother.
Business response:
Thank you for taking the time to write a review for Somerset House Care & Nursing Home; it is our pleasure to care for your mother, and we are delighted to hear how pleased you are with our care.
My uncle has been in Somerset House for a few months now, and the manager and staff are very friendly and welcoming. The staff are very caring and always keep you informed about things that are going on with your family.
Business response:
Thank you for taking the time to leave a review for Somerset House Care & Nursing Home. It is our pleasure to care for your uncle, and it's wonderful to hear that you find our staff team friendly.
My 97-year-old mum has been a resident at Somerset House for 15-months now, and I continue to be impressed by the high standard of care provided by both management and staff. Mum is settled and happy and never seems to go short of affection and hugs from her carers. I am always kept fully up to date with her care requirements and condition, and I have full confidence that she is safe and happy in their care.
Business response:
Thank you for taking the time to leave a review for Somerset House, it is our pleasure to care for your mother as part of our Somerset House family. It's lovely to hear how friendly and helpful you've found our staff team.
My mum has been a resident at Somerset House for almost 6-years now. The standard of care is extremely high, and the staff are always friendly, with nothing being too much trouble for them. There are numerous activities arranged for residents to help them pass the day, and they are always encouraged to participate, with themes according to the time of year. Staff keep in touch with me on a regular basis to inform me of any concerns, and there is a good dialogue with the management team who hold relatives meetings every coupl... read more
Business response:
Thank you for taking the time to leave a review for Somerset House; we appreciate all comments and feedback. It is a pleasure to care for your mother and get to know your family. We appreciate your kind words and will pass on your thanks to the staff team. Thank you for your recommendation.
My mother is very happy here. The staff support her needs well, and she feels at home here. From my point of view, the staff and management are friendly and approachable. Activities are varied, and residents can join in or not as they wish. The food always looks good, and my mother enjoys it. I would recommend Somerset House to anyone looking for a residential care home.
Business response:
Thank you for recommending Somerset House Care & Nursing Home, and for taking the time to write a review. We are delighted to hear how happy your mother is with us, and it is a pleasure to care for her as part of our family here at Somerset House.
My dad has settled well at Somerset House due to the staff being kind and helpful with his dementia. If I need to know anything about what is happening with him, every member of staff is always helpful. He always smiles when he sees any member of staff, which tells me a lot - if he is happy, so am I to walk away knowing that he is looked after.
Business response:
Thank you for taking the time to write a review for Somerset House Care & Nursing Home, we appreciate all comments and feedback. We are delighted to hear how happy your father is with us, and it is a pleasure to see his lovely smile and to care for him as part of our family here at Somerset House.
Extremely pleased with the care for my mum. She looks well and happy and is always clean and tidy. The staff are caring, friendly and very professional. The home is always immaculate and smells lovely (especially the divine smaller from the kitchen)! The grounds are beautifully kept too. Feel that my much-loved mum is receiving the best care possible. Many thanks.
Business response:
Thank you for your complimentary review of Somerset House Care & Nursing Home; it is our pleasure to care for your mother. We are delighted that she is so happy with us.
Friendly, comfortable, professional and caring. Excellent feedback at all time - including first-class support from all levels of staff, managers, nurses, carers, and most importantly, admin.
Business response:
Thank you for taking the time to leave a review for Somerset House; we are pleased to hear that you have found our staff to be so helpful and professional.
The home is well run and organised, and the staff are extremely helpful. I am always kept informed of any changes and activities happening. There is always a person at the end of the telephone if I have any questions.
Business response:
Thank you for leaving a review for Somerset House Care & Nursing Home; we appreciate all comments and feedback. We are delighted to hear that you feel well informed and that your loved one is well cared for here at Somerset House.
Somerset House Care & Nursing Home - Country Court has a 4.8 star rating with 60 reviews.
Somerset House Care & Nursing Home - Country Court is open now. It is open 24/7.