Somerset House Care & Nursing Home - Country Court

4.8

Assisted Living Facilities
York

About this business

Wellness Assisted Living Facilities

Location details

1 Church Lane, Wheldrake, York, YO19 6AW, United Kingdom

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4.857 reviews

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Louise B

4 years ago

My mum has been a resident at Somerset House for almost 6-years now. The standard of care is extremely high, and the staff are always friendly, with nothing being too much trouble for them. There are numerous activities arranged for residents to help them pass the day, and they are always encouraged to participate, with themes according to the time of year. Staff keep in touch with me on a regular basis to inform me of any concerns, and there is a good dialogue with the management team who hold relatives meetings every coupl... read more

Business response:

Thank you for taking the time to leave a review for Somerset House; we appreciate all comments and feedback. It is a pleasure to care for your mother and get to know your family. We appreciate your kind words and will pass on your thanks to the staff team. Thank you for your recommendation.

D C

5 years ago

My mother is very happy here. The staff support her needs well, and she feels at home here. From my point of view, the staff and management are friendly and approachable. Activities are varied, and residents can join in or not as they wish. The food always looks good, and my mother enjoys it. I would recommend Somerset House to anyone looking for a residential care home.

Business response:

Thank you for recommending Somerset House Care & Nursing Home, and for taking the time to write a review. We are delighted to hear how happy your mother is with us, and it is a pleasure to care for her as part of our family here at Somerset House.

G J

5 years ago

My dad has settled well at Somerset House due to the staff being kind and helpful with his dementia. If I need to know anything about what is happening with him, every member of staff is always helpful. He always smiles when he sees any member of staff, which tells me a lot - if he is happy, so am I to walk away knowing that he is looked after.

Business response:

Thank you for taking the time to write a review for Somerset House Care & Nursing Home, we appreciate all comments and feedback. We are delighted to hear how happy your father is with us, and it is a pleasure to see his lovely smile and to care for him as part of our family here at Somerset House.

N K

5 years ago

Extremely pleased with the care for my mum. She looks well and happy and is always clean and tidy. The staff are caring, friendly and very professional. The home is always immaculate and smells lovely (especially the divine smaller from the kitchen)! The grounds are beautifully kept too. Feel that my much-loved mum is receiving the best care possible. Many thanks.

Business response:

Thank you for your complimentary review of Somerset House Care & Nursing Home; it is our pleasure to care for your mother. We are delighted that she is so happy with us.

M F

5 years ago

Friendly, comfortable, professional and caring. Excellent feedback at all time - including first-class support from all levels of staff, managers, nurses, carers, and most importantly, admin.

Business response:

Thank you for taking the time to leave a review for Somerset House; we are pleased to hear that you have found our staff to be so helpful and professional.

Joan c

5 years ago

The home is well run and organised, and the staff are extremely helpful. I am always kept informed of any changes and activities happening. There is always a person at the end of the telephone if I have any questions.

Business response:

Thank you for leaving a review for Somerset House Care & Nursing Home; we appreciate all comments and feedback. We are delighted to hear that you feel well informed and that your loved one is well cared for here at Somerset House.

Mark B

5 years ago

Since my mother's arrival at Somerset House, I have been extremely happy with the quality of care Mum has received. I have found the home to be professional and caring. The biggest compliment I can make is that my mum is happy, which reflects her quality of care and life. Thank you.

Business response:

Thank you for taking the time to write a review for Somerset House; it's wonderful to hear how happy you are with our care of your mother. It is a pleasure to care for her as part of our family here at Somerset House.

Loraine N

5 years ago

My father was a resident receiving end of life care. He lasted 9-months and was happy and comfortable. The staff were very kind and caring. Over the months, they kept us updated on Dad and didn't seem to mind how many times we called. It made it easier for us, as we lived in London and due to lockdown, made it difficult. We did manage to visit Dad a few times but not at the end as lockdown had started again. Thank you all for your help and care and for making Dads last moments as comfortable as he could be. Somerset House, y... read more

Business response:

Thank you for writing a review for Somerset House; we appreciate all comments and feedback. I will pass your kind words on to the staff team.

Pat A

5 years ago

My mother and step father are both residents at Somerset House and I have been very pleased with the care and kindness they have received from the lovely staff. All the high standard meals are cooked on site with a good of choice available. I have been pleased with the activities that are provided to cover all abilities and the nice gardens where the residents are taken when the weather permits. I would recommend this well run home.