Storage Outlet

David D. 

on Yelp

11 years ago

My girlfriend just got taken by these scammers. She canceled a month ago and confirmed it with two employees that where on site and they confirmed her cancelation. She received a bill in the mail and was told that she never canceled and that she had to pay it otherwise it was going to go to collections. Stay away from this company if you don't want to be taken to the cleaners! 

Davina S. 

on Yelp

12 years ago

I just got off the phone with Adam from corporate and he says I can authorize the manager to cut off the lock with a signed authorization. Lety who I spoke with over a month ago told me nothing about this when I told her I no longer had the keys to the unit. She pretty much said o well your screwed, let's keep charging you! I reported her to corporate and hope she gets fired for purposely trying to screw me over!! If she can do this to me, she will do this to any one. Please stay away from this company. You have been warned. 

Jeff G. 

on Yelp

12 years ago

Not a fan. I chose the place because I was being deployed and needed a place to keep all my stuff, and this place came up as the cheapest. They charge an extra $9 if you don't prove you have renters insurance. I had renters insurance and had proof sent to them, although I guess it never made it to them. Could have been their fault, could have been my insurance guys fault, I don't know, so I won't rate them on that. After two to three months, they finally got the proof they needed and brought my rate down to the normal p... read more