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Storage Outlet

4.5
  • Self Storage
  • Chula Vista, CA

About this business

Consumer ServicesSelf Storage

Location details

1160 3rd Ave, Chula Vista, CA, 91911, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 2:00 p.m.
4.5571 reviews
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Ashley F.'s profile image
Ashley F. 
rating
10 years ago

Do not even consider going to this storage place! I'm am warning you. They steal here! I had my things in a storage here for 8 months while my husband was overseas on deployment. I was out of town at my parents house the whole time he was gone and when we came back to empty out our storage we notice our 60" Tv was not in the box. 

G T.'s profile image
G T. 
rating
11 years ago

BeAware!!! My experience was not a good one. I had things stolen from my storage unit. The units are not as secure as one may think. No cameras in the G unit and also there is a space large enough to get in/out of the units. Adam from corporate informed me that the insurance denied my claim due to no forcible entry. Dah why would there be forcible entry if one can climb over the top. Not rocket science. He informed me to send copies of the pictures I had taken of the openings to resubmit. Still pending. My thing were stolen ... read more

David D.'s profile image
David D. 
rating
11 years ago

My girlfriend just got taken by these scammers. She canceled a month ago and confirmed it with two employees that where on site and they confirmed her cancelation. She received a bill in the mail and was told that she never canceled and that she had to pay it otherwise it was going to go to collections. Stay away from this company if you don't want to be taken to the cleaners! 

Davina S.'s profile image
Davina S. 
rating
12 years ago

I just got off the phone with Adam from corporate and he says I can authorize the manager to cut off the lock with a signed authorization. Lety who I spoke with over a month ago told me nothing about this when I told her I no longer had the keys to the unit. She pretty much said o well your screwed, let's keep charging you! I reported her to corporate and hope she gets fired for purposely trying to screw me over!! If she can do this to me, she will do this to any one. Please stay away from this company. You have been warned. 

Jeff G.'s profile image
Jeff G. 
rating
12 years ago

Not a fan. I chose the place because I was being deployed and needed a place to keep all my stuff, and this place came up as the cheapest. They charge an extra $9 if you don't prove you have renters insurance. I had renters insurance and had proof sent to them, although I guess it never made it to them. Could have been their fault, could have been my insurance guys fault, I don't know, so I won't rate them on that. After two to three months, they finally got the proof they needed and brought my rate down to the normal p... read more

Frequently asked questions about Storage Outlet

How is Storage Outlet rated?

Storage Outlet has a 4.5 star rating with 571 reviews. 

When is Storage Outlet open?

Storage Outlet is closed now. It will open tomorrow at 9:00 a.m.