Storage Outlet's cover image

This profile has been claimed by the business owner or representative.

Storage Outlet

4.8
  • Self Storage
  • Chino, CA

About this business

Consumer ServicesSelf Storage

Location details

13879 Central Ave, Chino, CA, 91710, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 2:00 p.m.
4.8514 reviews
Select a rating
Mark M.'s profile image
Mark M. 
rating
10 years ago

Place is clean, prices are reasonable and area is safe, the staff *Albert* is awesome and respectful and did answer my questions and concerns, will reccomend their business to others 

Cynthia M.'s profile image
Cynthia M. 
rating
10 years ago

Terie staff went above and beyond in order to find me an affordable storage unit. I came here on a referral and was very satisfied 

Zoe K.'s profile image
Zoe K. 
rating
11 years ago

We have been looking for the storage unit for a while and we found this place and we love it. The staff is friendly and helped us going throught the options and the best deal possible. We are pleased with the service received and the unit we leased. 

Sheri H.'s profile image
Sheri H. 
rating
11 years ago

This a very well maintained facility. My sister-in-law has rented a unit here for about 5 years. Her husband died and we had to move their personal items out because she could no longer afford it. This is a stressful and emotional time for her. A employee there by the name of Teresa was so helpful, kind and very professional. My sister said she felt she was being treated as nicely while vacating as she was during the initial rental agreement. They have a separate unit for donating unwanted items to charity. They'll even let... read more

Kevin C.'s profile image
Kevin C. 
rating
11 years ago

This place was fantastic! Quick, easy, clean, and secure access. Everything looked pristine and solid and I had no trouble with my own storage time here. Definitely recommend storing here :D 

Bea Y.'s profile image
Bea Y. 
rating
12 years ago

Recently rented a storage unit from here. I was VERY PLEASED with the staff and the selections of the units. Mindy was very helpful and didn't rush us at all even though it was just coming to past store hours. She even extended the hours on our first night- allowing us to start transferring over our items, and helped us find the best size unit to accommodate our needs. We didn't feel rushed, and she was very informative!! Their prices are competitive and they have a nice promo going on right now!! Overall, I had an excellen... read more

Marvin R.'s profile image
Marvin R. 
rating
3 days ago

Not a 5 star experience. Moving is a stressful experience and the service here could have been better. 

Tonja B.'s profile image
Tonja B. 
rating
4 months ago

This is the 3rd increase in less than 2 years. They jack up the prices regularly but nothing has been improved, upgraded, changed, or increased except the prices. Best part, they send you a letter by mail that's dated 2-weeks ago to tell you the increase is going to occur in 2 weeks..... and not a small increase, but almost 15%!!! Out of the blue. No genuine reason or basis, just up, up, and we about to go away! 

Steven N.'s profile image
Steven N. 
rating
a year ago

The space itself seems adequate and quick to rent but it has been extremely difficult to get the storage team to honor their 50% discount for the first 2 months that they advertised (Made sure to confirm the space qualified for the discount also). I tried contacting them multiple times in the last month or so but every bill I've been getting so far is for the full amount. Be very wary and make sure to get them to apply it before renting the space. 

Frequently asked questions about Storage Outlet

How is Storage Outlet rated?

Storage Outlet has a 4.8 star rating with 514 reviews. 

When is Storage Outlet open?

Storage Outlet is open now. It will close at 6:00 p.m.