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Storelocal Storage
- Self Storage
- Beaumont, CA
About this business
Location details
1020 Western Knolls Ave, Beaumont, CA, 92223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Rente de noviembre a diciembre de 2022 y encontré escremento de rata en todos mis muebles y cosas personales no es recomendable , nunca regresaría a este lugar de storage no vale la pena todo estaba lleno de pipí y caca de rratas simple mente asqueroso =(
Business response:
We're so sorry to hear this Blanca, we would have tried to remediate if we'd known. Rodents are drawn to food and liquid in storage units. Please reach out to our customer service at customerservice@platinumstorage.com if you would like to discuss this with us!
I rented a moving truck from uhaul at another location. The other location didn't have the truck available and redirected me to Yankee Mini Storage. I was so happy I ended up here, even though it was a little out of my way. Melanie helped us and she was so nice and made the process for easy. Melanie also made sure all the supplies I rented with my truck were also there and my truck was clean. Thank you for helping make my move effortless!
Business response:
Thank you so much Melissa! We're happy we could help!
Not recommended. Excessively overpriced gouging. Me thinks it's time for legal action. Kings of dust inside storage units.
Business response:
Hi Lars, I can't locate an account for you to better understand what happened in your time with us, but we sure are sorry you were unhappy! We did recently have a rate increase, but we pride ourselves on staying competitive in our local market. If there's anything you would like to discuss with us, please call our corporate customer service at (855) 372-8292, and we'd be happy to address your concerns!
Had this unit for 6 months and it was pain free and the staff was very nice and accommodating. Julie was great, her clear communication made moving in and out a breeze.
Business response:
Thank you, Kelsey!! We appreciate you storing with us! Cheers, Yankee Mini Storage
I have a unit and my does as well. My mom unit has been broken in too not once but twice and the insurance that you get through the place has yet to too any thing about the first time which was over 8 months ago much less the second brake in. Im not happy with them about they can do better.
Business response:
Hello Amber, we have claim settlement paperwork for your mother's claim (that she filed in late September), which will be sent to her to sign. Site staff spoke with your mother about the 2nd issue, and she stated that she didn't know if she was going to file a claim, that she didn't feel like dealing with it. I have asked the site to comp her a disc lock, so her unit cannot be so easily accessed, but she will need to be present to replace the lock. Should you have questions or concerns, please contact me directly at custom... read more
Yankee storage is located very close to the Olivewood community in Beaumont. I received prompt, friendly service from both Melanie and Julia. My need was small but they gave me stellar customer service and did everything they said the would.
Business response:
Thank you Heidi! We're thrilled we met your storage needs and provided you with excellent service! Cheers, Yankee Mini Storage
Make sure you read the fine print and ask questions before choosing to spend your money or make your purchase with this company. They told me and my husband that we'd be charged $91 and was charged $198.06. Thats a large difference I just would expect that if the employee has worked there 16 years like she said when initially acquiring our business, she'd at least explain basic procedure. Or at least answer a callback or actually call back since her "assistant" said we'd receive one and have yet to hear back. Experience to s... read more
Business response:
We're so sorry you had this experience! We would love the opportunity to address any issues and turn your experience around. If you're willing, please reach out to our customer service department at customerservice@platinumstorage.com or 855-372-8292. We truly hope to hear from you.
Great people here. I called and spoke with Julie about storage units. She was so sweet and patient while I asked her a lot of questions. I appreciate her time. She deserves a raise!!
Business response:
We love hearing this, Scarlet! Thank you so much for the compliments to our manager Julie. I will pass your suggestion on to our area manager ;) We appreciate you!
I have been storing stuff at Yankee for many years, and manager Melanie M. is a ROCKSTAR. She has, unfortunately, been hindered from providing the kind of customer service she was once known for, since the advent of Platinum Storage Management. She's given no latitude to make any business decisions that could benefit the customer, or alleviate a problem situation. Additionally, Platinum raises rates too frequently - more often than annually - and, despite speaking to the Regional Manager, Michael, who PROMISED to correct my ... read more
Business response:
Hi Crystal, Thank you for the detailed review of your experience with Yankee Mini Storage. We are happy to hear that you've had an amazing experience with the site manager, Melanie. Regarding to the rate changes, we do have industry standard rate increases, but we are happy to review your account. Please contact our customer service department at 855-372-8292 or email customerservice@storagedirect.com to discuss. We look forward to hearing from you.
Frequently asked questions about Storelocal Storage
How is Storelocal Storage rated?
Storelocal Storage has a 4.7 star rating with 634 reviews.
When is Storelocal Storage open?
Storelocal Storage is closed now. It will open tomorrow at 9:00 a.m.