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Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I always get great customer service every time I've had to call in! Great job *********!
Always great when being helped out, great representatives . The Call back services always in a timely manner.
Miracle, the customer service escalation representative, was helpful with not only giving me the information that I needed concerning my mortgage but she went even further to educate me on my escrow analysis and where to find it on the website when I log in. 5 Stars to Miracle at Sunwest Mortgage and she is a asset! Very Respectfully,**************
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
They walk me through signing up on line and answered all my questions.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I had several questions in regards to our mortgage with SunWest. The customer service rep, MC, provided exceptional service. He answered all questions and was patient, respectful and kind. Based on my experience with him, I can entusiasticly give 5 stars. I wish all my encounters with other businesses could give this type of customer service.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
They are *******************, always kind!!! Cant beat that combo.
I became unable to make my mortgage payments due to being unemployed. I was very concerned as to what to do. I contacted ******* and although it took some time and a lot of papers to sign, they were so patient and knowledgeable about my options. They never made me feel like I was a problem to them. Answered all my questions and I was so relieved to have options for my problem. They were fantastic to work with and I highly recommend them.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I had a problem with my auto pay. ********* was great to work with, and helped get me back on track. Thank you, and management team.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I experienced excellent service and they resolved my problem in a helpful, friendly and professional way.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 6,328 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open tomorrow at 8:00 a.m.