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Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Customer service rep incredibly helpful and
Business response:
Thank you so much for your kind words, Mr. Ransaw. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
Jose was patient and kind and understanding couldn't ask for anything better.
Business response:
Dear Michael Denight, Thank you for allowing me the opportunity to assist you. It was my pleasure! If you need any additional assistance, please feel free to reach out to me at 1-800-345-7884 extension 84096. Thank you for your kind words and for your service to our Country! Jose - Customer Service Department
Jose and Richie are two amazing people and the reason why I stay with you. As a disabled veteran, I get offers ALL the time but because of your customer service team and these two people SPECIFICALLY, I choose to stay with you guys.
Business response:
Dear Michael Denight, Thank you for allowing me the opportunity to assist you. It was my pleasure! If you need any additional assistance, please feel free to reach out to me at 1-800-345-7884 extension 84096. Thank you for your kind words and for your service to our Country! Jose - Customer Service Department
We really appreciated the loan officer that helped walk us through the entire process and NEVER pressured us to do anything until we were totally comfortable with the actions we took. Thanks so much Scott!
Business response:
Thank you so much for your kind words, Ronald. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
The customer rep was very nice and informative about the welcoming procedures. I felt like I refinanced with the right company speaking to her. I’m glad to know I can pay my bill free processing fees
Jose helped me set up auto pay and he super helpful!
Business response:
Jake, Thank you for rating the service I provided, It was my pleasure to assist you! If you need anything, I'm here to assist you Monday through Friday from 8:30 AM to 5:00 PM (PST) at 800-345-7884 ext. 84096. Jose - Customer Service Department
Robert Virga our loan officer was awesome!!! Being a disabled veteran with severe PTSD and anxiety he walked with me every step of the way through application to closing and went above and beyond his call of duty and I can’t thank him and Sunwest enough for helping me and my family get the debt relief we needed in order for me to concentrate on my health so we can get our lives back and live it to the fullest without a crushing debt hanging over our heads. 2019 will be a year we will never forget, we can’t wait for what is ... read more
Business response:
It was a pleasure working with Anthony S. He expressed great understanding with the requirements of the closing and was equally instrumental in a quickly closing of his loan. I have been in the Mortgage business for over 25 years and 14 of those years with Sun West Mortgage and understand that my customers have many lenders to chose from who may offer rates as good as us. However, as part of Sun West Mortgage, I differentiate myself from others with my service, honesty, and patience by answering any questions upfront and be... read more
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 5,996 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open on Monday at 8:00 a.m.
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