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Sun West Mortgage Company, Inc. NMLS ID 3277 - Cerritos, CA
- Mortgage Lenders
- Cerritos, CA
About this business
Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
Location details
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I appreciate the great help with all our questions, I especially am impressed by the detail your agents go to assure we understand all the details. Your customer service is GREAT. Leo & Mary Anne Atencio
Business response:
Dear Mr. Atencio, It was a pleasure assisting you with your account. If in the future you need any assistance with the servicing of your account, please do not hesitate to contact me. I am available to assist you Monday through Friday between 8:30 AM to 5:00 PM PST. Have a wonderful day ahead and thank you for being a Sun West Mortgage Company Customer! Pier - Customer Service Department
Ms Pier was very informative and helpful.
Business response:
Dear Mr. Snow, It was a pleasure assisting you. If in the future you need any assistance, please do not hesitate to contact me. I am available to assist you Monday through Friday between 8:30 AM to 5:00 PM PST. Have a wonderful day ahead and thank you for being a Sun West Mortgage Company Customer! Pier - Customer Service Department
My Customer Care Rep Llesenia did a fantastic job processing this file. At the end of the loan, I did not even have to ask her to place the loan in the docs queue; she just took initiative and placed it. Thank you Llesenia, your hard work does not go unnoticed!
Business response:
Thank you so much for your kind words, Amanda. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
SunWest is a superb company to work with. In particular, I have to sing the praises of Tomas Capaz, one of the HECM advisors, who is careful, precise, extraordinarily efficient, and does exactly what he says he can do. Deadlines are met or exceeded, and my service needs are handled very well. Thank you, Tomas, and SunWest!
Business response:
Dear Ms. Potts, I appreciate your positive and kind review! Thank you for allowing me the opportunity to assist you. Please know that you can always reach me directly at (562) 684-7029. I hope you have a great day. Tomas - Customer Service Department
I enjoy working with sunwest. Whenever I need to discuss conditions or get a file status there is always someone available to talk to me.
Business response:
Thank you so much for your kind words, Victor. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
She’s was awesome!
Business response:
Hi Anthony, Thank you for taking the time out of your day to provide feedback on how we're doing! It was a pleasure to speak with you and I am happy that you were satisfied with the service provided! If you need any further assistance, please feel free to contact me at 1-800-345-7884 extension 84606. Justice - Customer Service Department
I recently went through a refinance with Sunwest and was contacted with a welcome call. The representative on the call was very professional, asked if it was a good time to talk, and made sure i didnt have any questions regarding my payment, rate, and website. Sunwest Mortgage has customer service down to a science! I am an extremely satisfied customer!
Business response:
Hi Takasha, Thank you for taking the time out of your day to provide feedback on how we're doing! It was a pleasure to speak with you and I am happy that you were satisfied with the service provided! If you need any further assistance, please feel free to contact me at 1-800-345-7884 extension 84606. Justice - Customer Service Department
I appreciate the expertise and professionalism!!!!
Business response:
Dear Edward Tyree, I just wanted to say thank you from the bottom of my heart for taking the time out of your day to acknowledge me. It was a pleasure to assist you and resolve all your inquiries. Wow! Thank you so much for the 5-star rating, that is such an awesome feeling. If you have any additional questions or concerns, please call me directly at (800) 345-7884 ext. 80934. I'm available to assist you Monday through Friday from 10:30 AM to 7:00 PM (PST). Thank you for choosing Sun West Mortgage Company! Have a wonderful ... read more
I called to set up the website and the agent was knowledgeable, friendly and very courteous. She walked me through the process as if she was talking to her best friend
Business response:
Thank you so much for your kind words, Mr. Backus. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277
Frequently asked questions about Sun West Mortgage Company, Inc. NMLS ID 3277
How is Sun West Mortgage Company, Inc. NMLS ID 3277 rated?
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 5,996 reviews.
When is Sun West Mortgage Company, Inc. NMLS ID 3277 open?
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open on Monday at 8:00 a.m.
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