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Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.Â
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 5,081 reviews.Â
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open tomorrow at 8:00 a.m.Â
Excellent customer serviceÂ
My agent was fsntastic.She answered my questions and was very patient with me . She took the time to make sure everything I needed to know had been I understood . Great customer service ! She should get a promotion ! Thank you!Â
Called for assistance in having a monthly payment reversed. Folks at SWMC provided me comfort in knowing the money would be credited to my account soon.Â
Business response:
Thank you Mr. Munguia for your review! It was a pleasure assisting you. If in the future you need any assistance, please do not hesitate to contact me. I am available to assist you Monday - Friday, 8:30 AM to 5:00 PM PST. Have a wonderful day ahead and thank you for being a Sun West Mortgage Company Customer. Pier - Customer Service DepartmentÂ
I recieved knowledgeable and professional help and info when dealing with sunwestÂ
Business response:
Hi Jesus, Thank you for taking time out of your day to write a review. I greatly appreciate your kind words, it means a lot! We take great pride from hearing compliments from our family of homeowners. If you ever need further assistance, please contact us at 1-800-345-7884 Monday through Friday between 7:00 AM and 7:00 PM PST. I hope you have a great day! Eddie - Customer Service DepartmentÂ
I appreciate the great help with all our questions, I especially am impressed by the detail your agents go to assure we understand all the details. Your customer service is GREAT. Leo & Mary Anne AtencioÂ
Business response:
Dear Mr. Atencio, It was a pleasure assisting you with your account. If in the future you need any assistance with the servicing of your account, please do not hesitate to contact me. I am available to assist you Monday through Friday between 8:30 AM to 5:00 PM PST. Have a wonderful day ahead and thank you for being a Sun West Mortgage Company Customer! Pier - Customer Service DepartmentÂ
Ms Pier was very informative and helpful.Â
Business response:
Dear Mr. Snow, It was a pleasure assisting you. If in the future you need any assistance, please do not hesitate to contact me. I am available to assist you Monday through Friday between 8:30 AM to 5:00 PM PST. Have a wonderful day ahead and thank you for being a Sun West Mortgage Company Customer! Pier - Customer Service DepartmentÂ
My Customer Care Rep Llesenia did a fantastic job processing this file. At the end of the loan, I did not even have to ask her to place the loan in the docs queue; she just took initiative and placed it. Thank you Llesenia, your hard work does not go unnoticed!Â
Business response:
Thank you so much for your kind words, Amanda. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277Â
SunWest is a superb company to work with. In particular, I have to sing the praises of Tomas Capaz, one of the HECM advisors, who is careful, precise, extraordinarily efficient, and does exactly what he says he can do. Deadlines are met or exceeded, and my service needs are handled very well. Thank you, Tomas, and SunWest!Â
Business response:
Dear Ms. Potts, I appreciate your positive and kind review! Thank you for allowing me the opportunity to assist you. Please know that you can always reach me directly at (562) 684-7029. I hope you have a great day. Tomas - Customer Service DepartmentÂ
I enjoy working with sunwest. Whenever I need to discuss conditions or get a file status there is always someone available to talk to me.Â
Business response:
Thank you so much for your kind words, Victor. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277Â