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Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
My agent was friendly, knowledgeable, patient and addressed all my questions and resolved my issues in a prompt, professional manner. Highly recommend her!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Excellent customer service from Chanse! He was professional, polite and explained everything and made sure I understood what was being done. Great job making me fill like everything was being taken care of. Helped me to get things in order and reduce my stress. Awesome job.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
We needed assistance with logging into our account and MC was super helpful. He was patience and explained everything we needed to know. MC even waiting on the phone to ensure we were able to access and change the password. I would definitely give MC 5 stars for amazing customer service.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Very helpful and pleasant. So happy we chose Sun West!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
****** was extremely helpful, patient, pleasant, and courteous. She answered every question and made sure I had all of the pertinent information before we hung up. I was very glad to have her as the customer service representative for my particular concern. My particular issue was resolved successfully.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Reliable customer service, always helpful. I spoke with a guy tonight (Raphael)regarding letters from other sources alluding to be Sun West or affiliated with. He answered all my questions and put my mind at ease. Very pleasant and professional. Ive also just completed a refi with them, the process was painless and easy. Ive been with Sun West since 2014. Never had any problems. Great company
Great customer service. Very caring and focused on my issue. Thank you..
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Mc was very kind and helpful and vey informative, Sun West company is the best mortgage company Ive had the pleasure of doing business with. The website is easy to maneuver through. I love being able to have my home payments drafted from my bank account and the flexibility of adding money to the escrow or principal balance at anytime. Whenever I call to ask a question I do not have to be on hold forever to get an actual person to help me. The staff is always so friendly & pleasantly helpful. Sun West is a five star mortgage ... read more
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Sun West company is the best mortgage company Ive had the pleasure of doing business with. The website is easy to maneuver through. I love being able to have my home payments drafted from my bank account and the flexibility of adding money to the escrow or principal balance at anytime. Whenever I call to ask a question I do not have to be on hold forever to get an actual person to help me. The staff is always so friendly & pleasantly helpful. Sun West is a five star mortgage company!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 6,331 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open tomorrow at 8:00 a.m.