This profile has been claimed by the business owner or representative.
Bahía del Espíritu Santo 9, Bahía del Espíritu Santo 9, Playacar, Playa del Carmen, QR, 77710, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Sunset Fisherman The all inclusive experience is fair to poor. Dinner quality was mediocre at best and the staff was not very accommodating. We met family who stayed in another unit and the dining staff was resistant to moving two tables together, a fairly simple task. One restaurant and one outside grill. Staff kind of rude. Liquor at the bar on display was of a fine quality but liquor provided was in unmarked bottles pulled from under the bar. Maintenance issues from faulty circuits to power problems. Fridgerator took tw... read more
Business response:
Thank you for taking the time to send us your comments. We are sorry for your inconveniences and will work hard to better our services.
This place is NOT a resort. Absolutely horrible This is not a resort. They staff was not helpful at all. During checkin they took our info and literally didn't give us any info. They have two bars the pool bar closed at 5 everyday therefore you had to go into the lobby to get anything after 5. You can not get a drink after 10:30 including water. The one restaurant has only 3 options everyday. Lunch is the same 6 items every single day. Worst place I have ever had the misfortune of staying. Also hit you with a beach access fe... read more
Business response:
Thank you for sending your comments--they help us to improve. We are sorry for your inconveniences and are working to improve.
Beautiful in the photos, not in real life. The place is really run down and it was really dificultto find even with a GPS. The beach does not smell good.
Nice small hotel close to the beach and Playa del The Fishermen we like very much and planning to come there back. But there was a great disappointment: Our flight was at 5 pm at Cancun. After arriving at 7 pm to Fishermens we were told that there is not room available. Even we get the confirmation for the reservation and I called 2 days before arriving and was found in their system. Now they said we are not in the system and Expedia did not provide them with our reservation, what was not true. We were transferred to Haciend... read more
Esta ubicado en la mejor zona de playa, playacar, pero el hotel me da una sensación como asilo de ancianos, bueno para retirarse. La comida normal.
No vino el bellboy a llevar las maletas al cuarto, tardaron demasiado en atender en el bar y a la hora de la comida. Las habitaciones son buenas, y es ideal para personas mayores de 50 años. Jamás tuvieron piñas coladas, comentando en una hora traerían ingredientes para hacerlas. Nunca llegaron los ingredientes y me fui del hotel y jamás tuve una piña colada. Al hacer el check out... se quedaron con mi depósito. El Señor Arturo Durán fue el encargado de cerrar la cuenta (no faltó nada, no se debía nada) e hizo el check out d... read more
Sunset Fishermen : Si j'avais su !! J'ai reservé une chambre avec vue sur l'eau, SDB privée avec un bain à remous et une douche séparée. On nous a attribué une chambre, avec vue sur le parking, mal entretenue, douche simple avec eau chaude en fonction de l'heure, climatisation en panne, et le minibar avait disparu ! Quant au Wi-Fi de l'hôtel, il fonctionne en fonction des bugs du serveur... D'autres clients ont été envoyés à leur arrivée sans autre forme d'explication dans un "autre grand complexe". Ce qui aurait dû être le ... read more
Was over booked We booked our trip through expedia and wanted to stay in town of Playa. When we got to the hotel we waited hours to be checked in only to find out that they were overbooked and we were sent to Tres Rios that is out of town. The whole reason we wanted to stay at Sunset Fishermen is the location and we were very disappointed that we were not able to spend our vacation that we planned in town.
Sunset Fishermen Beach Resort has a 4.6 star rating with 1,532 reviews.
Sunset Fishermen Beach Resort is open now. It will close at 6:00 p.m.