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Sunset Marina Resort & Yacht Club
- Resorts
- Cancún, QR
About this business
Location details
Blvd. Kukulcan Km 5.8, Cancún, QR, 77500, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
It’s very far. No access to beach. No water sports. Only one poor restaurant.
No hay agua en las habitaciones Muy desagradable fue el hecho que sin previo aviso en un solo dia nos quitaron el agua de las habitaciones. al dia siguiente nuevamente amanecimos sin agua, por la tarde nuevamente. El restaurante de pizzas forno, no tiene todo lo que ofrece su menu, la maquina de presion de cerveza no funciona y nunca hicieron nada por dar una solucion alterna. el tiempo de entrega de una pizza fue de 1 hrs y 38 mins!!!!. no fueron capaces de avisar (estabamos frente a ellos) que tenian problemas con el gas q... read more
Hotel es old not well maintained, food is simple and low quality Staffers are friendly Has deteriorated the image and service tremendously
Mala recepción Tardan mucho en recibirte y los recepcionistas muy desatentos.
Horroroso em tudo. Fuja! Pior experiência da minha vida. Não é resort. Quarto péssimo. Sujo, mal conservado, quebrado, um nojo. Não tem academia, não tem praia, não tem nada!Não recomendo para meu pior inimigo... Horrível!
DO NOT GO HERE!!!!! Oh where do I start. The hotel offers NOT FREE airport transfer. I booked a room with two beds they gave me one queen and sofa bed, I tried to argue but they didn't change my room because other once were booked already. The room smells, old everything is like falling apart. The shower head bearly works. The dining area is like a garbage can. Not many variety of food. Drink are nasty. There is no beach!!!!!!!! Be careful don't fall for it. It's a lagoon not beach, so if you want to go to the beach you woul... read more
DO NOT GO HERE The wait staff are really nice. It's the management and the facility and the front desk girl named Isabella that made our stay horrible. We had a large group (5 couples and 3 kids). We booked 5 rooms (one per couple) - all studio rooms. When we checked in, Isabella told us they were out of studios but that they can put two couples in a TWO BEDROOM presidential suite. We said ok. Turns out it was just a one bedroom suite with a living room. The living room had a pull out sofa and so they considered that one roo... read more
Hotel overbooked, sent us to a 5 star hotel with the intention of us buying a timeshare, without our knowledge.
Frequently asked questions about Sunset Marina Resort & Yacht Club
How is Sunset Marina Resort & Yacht Club rated?
Sunset Marina Resort & Yacht Club has a 4.3 star rating with 4,196 reviews.
When is Sunset Marina Resort & Yacht Club open?
Sunset Marina Resort & Yacht Club is open now. It will close at 6:00 p.m.