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Superstition Springs Lexus
- Car Dealers
- Mesa, AZ
About this business
Location details
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Excellent Service Advisor assistance.
Business response:
Thank you! We're thrilled to hear you had such a positive experience with our team. We pride ourselves on excellent service and a friendly atmosphere. Your kind words motivate us to keep delivering our best!
Great service and supportShane is fantastic
Business response:
Thanks for the awesome feedback! We're thrilled to hear you had a great experience and appreciated our service. Your satisfaction is our top priority, and we look forward to supporting you again in the future!
Overall it was a positive experience. Our salesman, Theo, was very helpful. The biggest glitch was when my wife applied for credit online and the information did not transfer when we picked up the car. It delayed things about 1/2 hour to 1 hour. In a latter email it was noted complimentary assistance regarding learning how to use options, etc. but no response was noted after I submitted a request. I was also told we would receive some complimentary items when I walked by the items for sale, but did not receive any. Not a big... read more
Business response:
Thank you for your detailed feedback! We're glad to hear you had a positive experience with Theo. We appreciate your insights about the credit application and complimentary items, and we'll work on improving those areas. Your experience matters, and we're committed to making every detail count!
Excellent service. Everyone is very nice
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our Service Advisor. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!
They are always great. I would not use anyone else. Rob
Business response:
Thanks! We're thrilled to hear you had a great experience with us. Your loyalty means everything, and we're committed to keeping up the great work. Looking forward to serving you again!
Well done , felt safe when I got back on road for a long trip. Very detail oriented. Listened to my concerns, found the problem and were able to get me back on the road the next afternoon.
Business response:
Maura, thank you for sharing your experience! We're thrilled to hear you felt safe and that our team addressed your concerns effectively. Getting you back on the road quickly is our priority. Safe travels on your next adventure!
Great service, timely. Great customer service.
Business response:
Thanks for your fantastic feedback! We're thrilled to hear you had a positive experience with our service and customer support. We appreciate your support and look forward to serving you again!
It's as fast and service team did a very good job, I didn't had lunch when requested for ride they not only sent someone to take me he waited till I finish to take me back
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team. We always aim to provide top-notch support and ensure our customers are well taken care of. Safe travels!
My experience was initially less than satisfactory. However I was personally contacted and all issues were addressed in a timely and very satisfactory manner. Thank you Superstition Lexus for upholding the excellence of your brand.
Business response:
We truly value your loyalty over the years, and we're disappointed to hear that your recent visits haven't met the level of excellence you've come to expect. We understand how important it is to feel confident and cared for when servicing your LC 500, and we want to ensure you're receiving the high standards you deserve. If you're open to it, we'd really appreciate the opportunity to learn more about your recent experience and work toward a better path forward. Please feel free to reach out to our Service Director, Mike McGe... read more
Frequently asked questions about Superstition Springs Lexus
How is Superstition Springs Lexus rated?
Superstition Springs Lexus has a 4.7 star rating with 4,956 reviews.
When is Superstition Springs Lexus open?
Superstition Springs Lexus is closed now. It will open at 8:00 a.m.