This profile has been claimed by the business owner or representative.
Superstition Springs Lexus
- Car Dealers
- Mesa, AZ
About this business
Location details
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
They did everything I asked for it and completed job. Very good service.
Business response:
We greatly appreciate your wonderful feedback about your recent service experience. It means so much to us that we were able to take care of everything you needed and deliver the quality results you expected. Your satisfaction with our team's work truly makes our day. We look forward to continuing to provide you with excellent service in the future.
Extremely courteous efficient and professional
Business response:
We genuinely appreciate your kind words about the courteous and efficient service you experienced. It means so much to our team when customers recognize our commitment to providing professional care. Your feedback reinforces our dedication to maintaining the high standards that our customers deserve. Thank you for taking the time to share your positive experience with us.
Excellent job on my car, and great customer service
Business response:
Thank you for sharing your positive experience with us. We're delighted to hear that you were impressed with the quality of work performed on your vehicle and found our team's service to be outstanding. Your satisfaction means everything to us at Superstition Springs Lexus, and we truly value customers like you who take the time to recognize our efforts. We look forward to continuing to provide you with the exceptional care your vehicle deserves.
Excellent experience, very smooth, well-run.
Business response:
Thank you for your wonderful feedback about your experience with us. We are thrilled to hear that everything went seamlessly for you and that our operations met your expectations. Your satisfaction with the quality of service we provide means everything to our team. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you for years to come.
My service advisor was professional, friendly and listened to and addressed all the concerns I had regarding my vehicle. Customer service is Awesome! I'll be back.
Business response:
We are absolutely thrilled to hear about your wonderful experience with us! Your kind words about your service advisor's professionalism and attentiveness really mean a lot to our team. We're so pleased that we were able to listen carefully to your vehicle concerns and address them effectively. Knowing that you found our customer service exceptional and that you plan to return truly makes our day. We look forward to continuing to provide you with the outstanding service you deserve.
Jason Briggs is excellent. All service done well as expected.
Business response:
We are elated to hear about your wonderful experience with our team. Your recognition of the excellent service and quality work means everything to us at Superstition Springs Lexus. We take great pride in ensuring every service visit meets your expectations, and we're thrilled that we delivered exactly what you anticipated. Your satisfaction with the comprehensive care provided reflects our commitment to maintaining the highest standards for our valued customers.
Myron always takes care of our car needs!! And any questions we have about our car is answered right away and an estimate for repairs is ready when we leave!!
Business response:
We are happy to hear about your consistently positive experiences with our service team. It's wonderful to know that your automotive needs are being handled with such attentiveness and that you receive prompt answers to all your questions. Having repair estimates ready for you demonstrates the efficient and thorough approach we strive to provide. Your trust in returning to Superstition Springs Lexus for your vehicle care means everything to us, and we appreciate you taking the time to share your experience.
These folks are professional and do what's right. No games just results.
Business response:
Thank you immensely for taking the time to share your experience with our team. We are truly grateful that you found our approach to be straightforward and professional. Your feedback about our commitment to doing what's right and delivering results means a great deal to us at Superstition Springs Lexus. We strive to provide honest, reliable service without unnecessary complications, and it's wonderful to know that this approach resonated with your experience. We appreciate your trust in us and look forward to continuing to ... read more
Not the most customer-friendly, even when you have an appointment. Let me say that when you tell a customer something will be done, and it isn't, it leaves them unhappy. I was told that since my windshield was being replaced, the dealership would make sure my car was washed prior to the replacement. This sounds wonderful, right? Except when you pick up, and your car is still dirty, and you can't wash for 5 days. Not to mention, my service consultant seemed annoyed by my mere presence.
Business response:
We value feedback about how expectations are set and carried through during service visits, as consistency and professionalism matter throughout the experience. Our aim is to provide clear communication and a welcoming environment while coordinating multiple services. Input like this helps us continue refining how we support customers before, during, and after their visit. For further discussion, please contact our Service Director, Mike McGee, at customerrelations@sslexus.com.
Frequently asked questions about Superstition Springs Lexus
How is Superstition Springs Lexus rated?
Superstition Springs Lexus has a 4.7 star rating with 4,669 reviews.
When is Superstition Springs Lexus open?
Superstition Springs Lexus is closed now. It will open at 8:00 a.m.