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Superstition Springs Lexus
- Car Dealers
- Mesa, AZ
About this business
Location details
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Myron was very helpful as usual Service took 5 hours about 2 hrs longer than I was told-not good
Business response:
Thank you for taking the time to provide feedback about your recent service experience. We understand your frustration, as we know how valuable your time is. While we're pleased that you found our team member helpful during your visit, we recognize that the service fell short of your expectations. We strive to provide accurate timeframes and complete services efficiently. We would appreciate the opportunity to discuss your experience further and work toward a better solution for future visits. Please contact our Service Dire... read more
Superstition Lexus has always been above and beyond my e precaution from buying to servicing.
Business response:
We deeply cherish your loyalty and trust throughout your ownership experience. Your recognition of our commitment to exceeding expectations means everything to our team. We take great pride in providing exceptional service from the moment you step onto our lot through every maintenance visit. Thank you for choosing us as your automotive partner and for taking the time to share your positive experience with others.
They got me in and out pretty quickly for my unscheduled appointment for a dead battery.
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that we were able to help resolve your battery issue efficiently. We value customers like you, and we appreciate your feedback.
Friendly and knowledgeable. Excellent work totally satisfied.
Business response:
Thank you for your wonderful feedback! We're delighted to hear you found our team friendly and knowledgeable. Your satisfaction means the world to us, and we appreciate you taking the time to share your positive experience.
Always great customer service. A great big thank you to Shane Hicks. I give him 10+ stars
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your exceptional experience with Shane Hicks and our customer service team. Your kind words mean the world to us, and we're grateful you took the time to share your experience.
Great service advisor. Walked in and was helped.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that you received excellent assistance right when you walked in and that our service advisor provided you with the great care you deserved. Your feedback about the prompt and helpful service means a lot to us at Superstition Springs Lexus. We appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of excellence.
Fast, kind attention. Answered our questions and explained what was going to be done for our car.
Business response:
Thanks for sharing your experience with us! We're delighted to hear that our team provided you with prompt and caring service during your visit. It's wonderful to know that we took the time to address your questions thoroughly and clearly communicated the work being performed on your vehicle. Your satisfaction with the quality of attention you received means everything to us at Superstition Springs Lexus. We truly appreciate you choosing us for your automotive needs and look forward to continuing to serve you with the same l... read more
Everything including cleanliness, customer service, service advisor and follow up call couple of days later
Business response:
Thank you for sharing your wonderful experience with us. We are glad to hear that you were impressed with every aspect of your visit, from the cleanliness of our facility to the quality of customer service you received. It's particularly meaningful to know that your service advisor made such a positive impression and that our follow-up communication a few days later added value to your experience. Your feedback reinforces our commitment to maintaining the highest standards across all areas of service. We truly appreciate you... read more
We now have a new service advisor, Jason Briggs. He's been great to work with and very communicative.
Business response:
We are delighted to hear about your positive experience with your new service advisor. It's wonderful that you've found working with him to be such a great experience and that his communication has been so helpful. At Superstition Springs Lexus, we strive to provide excellent customer service, and it's encouraging to know that our team is meeting your expectations. We appreciate you taking the time to share your feedback about the quality of service you've received.
Frequently asked questions about Superstition Springs Lexus
How is Superstition Springs Lexus rated?
Superstition Springs Lexus has a 4.7 star rating with 5,498 reviews.
When is Superstition Springs Lexus open?
Superstition Springs Lexus is closed now. It will open at 8:00 a.m.